Geoff

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  • March 4, 2015 at 4:02 pm in reply to: "Get tickets" link #946036
    Geoff
    Member

    Hello Carline, thanks for reaching out and welcome to the forums!

    You’re absolutely right: the “Get Tickets” content is not a feature currently supported by the plugin. There are no plans to build this in just yet, but I do see it has been suggested over on our UserVoice page, which is where we monitor new feature requests. I’d suggest popping over there and adding your vote, plus any comments that would help weigh in on how you would like that to work.

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

    March 4, 2015 at 3:57 pm in reply to: Second page not loading #946034
    Geoff
    Member

    Hi there, Bryon! Thanks for reaching out and sorry for the issue.

    I just visited the main calendar on your site (/events) and it seems the Previous Events and Next Events links are properly working. Did you happen to solve the issue on your own? Or perhaps the issue is only happening in a specific browser?

    Either way, please let me know and we can go from there. If the issue is still there, it would be great to have some more information that I can use to replicate it on my end.

    Cheers!
    Geoff

    March 4, 2015 at 3:49 pm in reply to: Change the address details to germany #946030
    Geoff
    Member

    Hello folks–thanks for reaching out!

    Nice work, alonso. That thread is definitely the right way to go. I appreciate you linking it up. 🙂

    Volker: Does the thread alonso linked to help? Please let me know.

    Cheers!
    Geoff

    March 4, 2015 at 3:44 pm in reply to: Google Maps Engine API is deprecated #946028
    Geoff
    Member

    Thanks for confirming the answer, Harlan! I’m glad this helps and please feel free to hit us up if any other questions pop up–we’d be happy to help.

    Geoff

    March 4, 2015 at 3:43 pm in reply to: Map view does not show all events #946027
    Geoff
    Member

    That’s interesting–the output you shared contains an error notice that your domain has exceeded the number of queries for the Google Maps API. Is your site using the API in more places than the calendar alone?

    What happens if you try re-creating a venue from scratch from one of the examples are not working?

    On an interested note, I notice that when visiting the /events page on your site, the Page Title in the browser tab changes from “Upcoming Events” to “undefined” once the page fully loads. Is it possible there is a conflict with the theme or another plugin? Please run through these steps outlined in this guide and let me know if you see a difference.

    Thanks!
    Geoff

    March 4, 2015 at 3:23 pm in reply to: non-profit discount for events calendar pro? #946022
    Geoff
    Member

    Thanks for marking the answer, Tom! I’m glad that helps and please feel free to hit us back up if any other questions come up.

    Geoff

    March 3, 2015 at 9:31 pm in reply to: Map view does not show all events #945840
    Geoff
    Member

    The coordinates are generated by interacting with the Google Maps API. If Google Maps cannot verify the address, it will return 0 for the coordinates, nullifying the location from the map.

    You should be good to go by clearing those coordinates up and moving on from there. 🙂

    Cheers!
    Geoff

    March 3, 2015 at 9:29 pm in reply to: Google Maps Engine API is deprecated #945839
    Geoff
    Member

    Hi there, Harlan–thanks for getting in touch. We’re glad you’re checking out the plugin and I hope it’s a good fit for what you’re looking for. 🙂

    I can certainly see how you would find that worrisome, but all is good. The Google Maps Engine API is separate from the Google Maps API itself which means the plugin and all it’s geolocation functionality is secure heading into the future.

    Does this help clarify things a bit and answer your question? Please let me know.

    Cheers!
    Geoff

    March 3, 2015 at 9:21 pm in reply to: Map view does not show all events #945836
    Geoff
    Member

    Hi there, Ali! Welcome to the forums. 🙂

    Sorry for the issue. From the sound of it, I wonder if the Google Maps API is unable to verify the address of the locations in question.

    If you check out the Event Rocket plugin (not supported by us here in the forums), it does provide a tool to confirm the coordinates of a particular venue. Are you able to give that a try and see if it helps?

    Let’s start with that and go from there.

    Cheers!
    Geoff

    March 3, 2015 at 9:14 pm in reply to: Duplicate All-Day Events When Importing CSV #945834
    Geoff
    Member

    Hello Krystal! This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to open a new one if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    March 3, 2015 at 9:13 pm in reply to: What file? #945833
    Geoff
    Member

    Hello Mark! This thread has been quiet for some time, so I’m going to go ahead and close it. Please feel free to open a new one if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    March 3, 2015 at 9:12 pm in reply to: There are no upcoming events at this time. #945832
    Geoff
    Member

    Hello Shaun! This thread has been quiet for some time, so I’m going to go ahead and close it. Please feel free to open a new one if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    March 3, 2015 at 9:10 pm in reply to: Change the thank you page destination after purchase #945830
    Geoff
    Member

    Hello Houman! This thread has been quiet for some time, so I’m going to go ahead and close it. Please feel free to open a new one if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    March 3, 2015 at 9:09 pm in reply to: After checkout ticket admin and customer not received email #945829
    Geoff
    Member

    Hello Ainal! This thread has been quiet for some time, so I’m going to go ahead and close it. Please feel free to open a new one if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    March 3, 2015 at 9:08 pm in reply to: Page Options not available? .. Sidebar Needed #945828
    Geoff
    Member

    Hello Jordan! This thread has been quiet for some time, so I’m going to go ahead and close it. Please feel free to open a new one if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

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