[Geoff]

Ah, that tech mystery void–gets me every time! 🙂

Good question about the month headers. Perhaps removing them would be a valid option here? You can override the template by:

• Making a copy of the template file (located at /plugins/the-events-calendar/views/list/loop.php
• Make a new folder in your theme directory called tribe-events
• Make a new folder in that one called list
• Drop the copied file in that last folder

Now that the template is in the theme, you can modify it to suit your needs. In this case, that would be removing this line:

<?php tribe_events_list_the_date_headers(); ?>

Will that work for you? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Fantastic and nice work! Thanks for following up and confirming.

I’ll go ahead and close this thread, but please feel free to open a new one if any other questions pop up–we’d be happy to help. 🙂

Geoff

[Geoff]

Hey Joe, I was actually talking about this with a colleague and he offered a pretty nice solution that might work for you here.

Adding this snippet to your functions.php file should take take care of adding the event name next to a ticket in the shopping cart:

/**
Example for adding event data to WooCommerce checkout for Events Calendar tickets.
*/

add_filter( 'woocommerce_cart_item_name', 'example_testing', 10, 3 );

function example_testing( $title, $values, $cart_item_key ) {
$ticket_meta = get_post_meta( $values['product_id'] );
$event_id = absint( $ticket_meta['_tribe_wooticket_for_event'][0] );

if ( $event_id ) {
$title = sprintf( '%s for <a href="%s" target="_blank"><strong>%s</strong></a>', $title, get_permalink( $event_id ), get_the_title( $event_id ) );
}

return $title;
}

Try giving that a shot to see if it helps in this case. 🙂

Geoff

[Geoff]

Hi there, Stephanie! Thanks for following up here. 🙂

Super strange, but I get the correct results when searching “felice” from the main events page and when I search from the category page as well.

Is there something I’m missing? Sorry, not trying to be difficult here, but it is odd that I seem to be getting the correct results where you’re not. Is it possible there is something in your browser that could limiting the results? Perhaps clearing cache?

Thanks!
Geoff

[Geoff]

Hey there, John! This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if you still have questions here and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Kevin! This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if you still have questions here and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Andrea! This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if you still have questions here and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Adrian! This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if you still have questions here and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hello there, Suzi! Thanks so much for getting in touch and checking out the plugins–we hope something a good fit here for what you’re looking for. 🙂

Excellent questions. Let me try to hit them one at a time.

I was wondering if there is a price for each plugin or if a license provides access to all of them?

Yes, each license entitles you access to that specific plugin. So, for example, purchase a license for Eventbrite Tickets would provide you access to download and activate Eventbrite Tickets and you would need additional licenses for additional products.

So not even Eventbrite’s own payment gateway can be used?

That is Eventbrite’s gateway. In fact, when someone clicks to purchase a ticket from your site, they will be redirected to Eventbrite’s site for checkout.

Would you recommend WooTickets over Eventbrite and why?

I would say it’s a flavor sort of thing. Eventbrite is great if you’re looking for extra features that help with event management. On the flip side, WooCommerce/WooTickets is a great option if you prefer to handle the checkout process directly on your site. I would say Eventbrite is more plug-and-play, but WooCommerce might offer more custom control.

With WooTickets it says there are no payment fees – how is that possible? No payment gateway is used?

There are no payment fees in the sense that WooCommerce is not charging you any fees like Eventbrite will. In fact, products can be sold in WooCommerce without credit cards at all–check, cash, etc. Once credit card and other payment gateways are added, it’s those third/fourth parties that start charging fees.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Bianca and welcome to the forums!

That is an excellent question. It’s always nice to hear that people are interested in making email more awesome.

I don’t have any specific examples of how the ticket emails have been customized in interesting and awesome ways. However, whenever I’m in the need for email design inspiration, I often turn to the gallery that Campaign Monitor curates on their site. They also happen to have a handy (and free) email builder that will help you craft the HTML for a new template, which could then be integrated into the ticket email template.

Sorry I don’t have more concrete examples here, but does this help stir the pot a bit?

Cheers!
Geoff

[Geoff]

Hi ther, Joe! Thanks for getting in touch and welcome to the forums. 🙂

Good question. I believe you would need to modify the appropriate WooCommerce templates for a single product page and the cart, then add the event title to the loops in those templates. Something like:

<?php echo tribe_get_events_title() ?>

That should grab the event title for the related ticket and display it in the loop.

Will this work for you? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Erik–thanks for getting in touch!

If you’re looking to change the slug of the main calendar, that’s certainly possible in Events > Settings and updating the “Events URL slug” field.

If you’re looking to change your default view to Month View, you can do that as well under Events > Settings > Display.

Also, if you just need a direct URL to any view, you can certainly grab that and link to it from anywhere. For example, the URL for Month View would be something like: [your-site]/events/month

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Dennis,

Shoot, sorry this is still an issue here.

Do you find that other plugins can be updated through WordPress (i.e. not manually) without any difficulties? Do you have a similar license key for any other plugins?

Finally, I know it can be a pain and see that you tried it earlier, but is it possible for you to try temporarily deactivating your other plugins and see if one of them is interfering? It’s unlikely, but not impossible. If you need help, we have a handy guide for testing for theme and plugin conflicts.

Thanks for your patience while we work through this. Hopefully we can get to the bottom of things and resolve the issue.

Geoff

[Geoff]

Hi there, Stephanie! Welcome back and thanks for getting in touch. 🙂

Oh, that’s interesting. It appears that both of the events you mentioned are displaying for me. Here are the steps I followed:

• Visited the main events page
• Entered “Brooklyn” into the search input
• Navigated to the second page of results
• Saw the two events on the second page
• Clicked one of the events
• Clicked on the Brooklyn category in the Details area of the event
• Saw both events listed on the first page of results

Do you see something different when following those steps? Or perhaps I’m missing something in there and you can point me in the right direction to see the issue? Let’s start there and see what we find. 🙂

Cheers!
Geoff

[Geoff]

Hi Simon,

Wow, that’s certainly a conundrum but I’m glad everything got resolved there–thanks for following up!

Good question about refunds. Yes, we do indeed offer a full refund on all products within 30 days of purchase. That gives you ample time to download it, check it out and make sure things are all great.

I’ll go ahead and close this thread since you marked it as Resolved, but please feel free to reach back out if any other questions pop up and we’d be happy to help. 🙂

Cheers!
Geoff

[Author]

Posts