Hi Simon,
Wow, that’s certainly a conundrum but I’m glad everything got resolved there–thanks for following up!
Good question about refunds. Yes, we do indeed offer a full refund on all products within 30 days of purchase. That gives you ample time to download it, check it out and make sure things are all great.
I’ll go ahead and close this thread since you marked it as Resolved, but please feel free to reach back out if any other questions pop up and we’d be happy to help. 🙂
Cheers!
Geoff