Geoff

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Viewing 15 posts - 7,606 through 7,620 (of 10,150 total)
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  • in reply to: Linking Events #959324
    Geoff
    Member

    Hi Wayne, thanks for getting in touch!

    That’s true–The Events Calendar/WooCommerce Tickets and WPML are incompatible at the moment, which you’ve noted.

    Creating separate events for each language is a clever idea. The only problem is that they cannot share the same inventory of tickets since each post is treated as separate. I wish there was a way to have two events share a global stock of tickets, but that’s not currently possible. You can add your vote for this feature on our UserVoice forum, which is where we take new feature requests.

    Sorry, I know that isn’t the answer you were probably hoping for, but does it help clarify things a bit?

    Cheers!
    Geoff

    Geoff
    Member

    Hi there, Chris–thanks for getting in touch!

    That is indeed a feature we are considering, but is unfortunately not available yet. The best way to stay in the loop on this is to add your vote for it on our UserVoice forum, which will give you notifications when there are updates.

    Sorry, I know that’s probably not the answer you were hoping for, but does it at least help? Please let me know. πŸ™‚

    Cheers!
    Geoff

    in reply to: calendar not showing at all in /events page #959317
    Geoff
    Member

    Hi there, Alex!

    Sorry for the trouble here. First off, I think it would be a good idea to run through these troubleshooting steps–they resolve most issues related to the calendar page not being found.

    Also, I noticed that this question was posted to our Pre-Sales forum. I’m going to go ahead and move it to our The Events Calendar PRO forum, which is where we take support questions. Do you have a username and password to post support questions on our site?

    Cheers!
    Geoff

    in reply to: Export ticket sales by event #959239
    Geoff
    Member

    Hi Andy,

    Good, I’m so glad you were able to get to the Attendees option–nice work!

    The email layout thing is odd. I sent myself an attendee list from my local installation and everything seems to be working smoothly. That doesn’t mean it isn’t an issue for you, it’s just odd that it would be.

    Have you updated to the latest versions of The Events Calendar (3.9.3), The Events Calendar PRO (3.9.3) and WooCommerce Tickets (3.9.3)? Please make sure the latest versions are up and running on your site and see if that makes a difference.

    If the issue is still popping up, it would be great if you could run through these troubleshooting steps. These will help look for conflicts with your theme and other installed plugins–which is important since I wasn’t able to see the issue on my own setup.

    Let’s start there and see what we find. πŸ™‚

    Cheers!
    Geoff

    Geoff
    Member

    Ah, gotcha. I’m sorry, I misread part of your thread there. My apologies!

    No, events that are in the past should not be displayed in the Upcoming Events archive or widget. Are you able to send me a link where this issue is coming up so I can take a look at it? That would help since I haven’t been able to replicate the issue myself.

    Thanks!
    Geoff

    Geoff
    Member

    Good question. There is a shortcode for the calendar list, but it’s only available on a third-party plugin called Event Rocket. We don’t support that plugin here, but it will definitely give you the shortcode for a list widget.

    Cheers!
    Geoff

     

    in reply to: Review and maybe amend event after submission #959114
    Geoff
    Member

    My pleasure!

    Torsten, are you all good here as well? Let me know if you still have some questions here about Community Events and I’d be happy to help. πŸ™‚

    Geoff

    Geoff
    Member

    Rad, I’m so glad that helped! Thanks for following up here and letting me know.

    Please feel free to start a new thread if any other questions pop up–we’d be happy to help. πŸ™‚

    Cheers!
    Geoff

    in reply to: Import by event ID not working #958947
    Geoff
    Member

    Hello Neil! This thread has been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to start a new one if you still need assistance or have questions here and we’d be happy to help. πŸ™‚

    Cheers!
    Geoff

    Geoff
    Member

    Hey there plugandplay! Thanks for getting in touch. πŸ™‚

    That’s actually the intended behavior of both the widget and the Upcoming Events archive. Both will show and upcoming and current event until the event has fully expired, which is when the end time has struck.

    I can see how that might be a little confusing up front, but does that at least help clarify things a bit? Please let me know.

    Cheers!
    Geoff

    Geoff
    Member

    Hello Eric, thanks for getting in touch!

    Man, that’s a nice tutorial you shared. I’ve bookmarked it to keep on my radar for other instances where it might come in handy. πŸ™‚

    I think that should get you started in the right direction. The biggest roadblock I see is that the widget area that you’ve placed your event widget in is set to a specific width of 195px. Here’s the CSS from your theme:

    .et_pb_widget {
    width: 195px;
    }

    You’ll need to play around with your theme’s CSS to get things just right, but removing that width restriction is a good first step. From there, you can set each event to 25% of the space and have them stack horizontally usingΒ float: left.

    You asked if there is a simple way to do do this. I think it would be relatively simple, but not as simple as using a widget or a shortcode. It will certainly take wrangling your theme’s CSS a bit or possibly customizing the widget with your own CSS to make it happen.

    Cheers!
    Geoff

    in reply to: Review and maybe amend event after submission #958922
    Geoff
    Member

    Hi Steven, thanks for chiming in here.Β Yes, they will be able to edit the event using the same interface. πŸ™‚

    Cheers!
    Geoff

    Geoff
    Member

    Sweet, I’m glad things got sorted out! We’re definitely here for you, so please feel free to hit us back up with a new thread if any other questions pop up and we’d be happy to help. πŸ™‚

    Cheers!
    Geoff

    in reply to: Community Events & Events Calendar Pro #958915
    Geoff
    Member

    Thanks for marking the answer, Lisa! I’m glad this helped. Please feel free to start a new thread if any other questions pop up about the plugins and we’d be happy to help. πŸ™‚

    Cheers!
    Geoff

    in reply to: Events Calendar Pro Nonprofit Request #958912
    Geoff
    Member

    Thanks for marking the answer, Gwendolyn! I’ll go ahead and close this thread, but do please feel free to follow up again if any other questions come up about the non-profit program.

    Cheers!
    Geoff

Viewing 15 posts - 7,606 through 7,620 (of 10,150 total)