[Geoff]

My pleasure and please do keep me posted! Hopefully the setting does the trick but, if not, give that snippet a try. 🙂

Geoff

[Geoff]

Nice work, Giles! Thanks for finding that page and deleting it. 🙂

Just to make sure, did you permanently delete the page, or is it still sitting in the trash? Please delete it completely if it is still there, just in case.

Also, I see you have tried the following:

Deactivated all other plugins? Yes
Switched to a default theme? Yes

Did you notice any difference when you did that? How about when you deactivated all other installed plugins and switched to a default WordPress theme (like Twenty Fifteen) together?

I also notice you are using WordPress 4.0.7 but have the latest versions of most of your plugins installed. Is there a reason you haven’t updated WordPress as well?

Thanks!
Geoff

[Geoff]

Hi Laurie and thanks for getting in touch! I’m glad to hear you’re considering the WooCommerce Tickets plugin and hope it’s a good fit for your site. 🙂

Excellent question. WooCommerce will send the receipt it always sends once an order has been completed and, when it does, WooCommerce Tickets will send a follow-up email with the ticket to the event.

The email includes the name and date of the event. If you would like to include additional details, such as the content from the event post, that is certainly possible as well by customizing the email template that is included with the plugin. We have information on customizing templates in our Themer’s Guide and would be happy to help answer any specific questions you have along the way once you dig in. 🙂

Does this help answer your question? Please let me know.

Cheers!
Geoff

[Geoff]

Howdy Jeroen and thanks for getting in touch!

Definitely. All events are indeed available once they have past and can be accessed by placing this at the end of your calendar’s list view URL: ?tribe_event_display=past

So, for example, example.com/events/list?tribe_event_display=past

That will provide a list of all your past events and allow you to paginate back in time as well.

Does this help answer your question? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

Hey there, @spottedinely! Thanks for reaching out and checking in on this feature request.

I definitely hear you and this is still very much on our radar. I can only imagine how difficult and painful it would be to have to manually sync 3,000+ events between Facebook and WordPress and this feature would be a major benefit to solve that.

I do see a ticket for it in our system and I have added this thread to it to make sure we see the priority and demand for it. At the moment, we are still in process of determining what is and isn’t capable in the Facebook API, as it changed significantly in recent months. Based on what we find there, we will be able to better determine what to plan in future Facebook Events releases and will certainly update the feature request thread when we learn more.

Thanks again for reaching out. Sorry I don’t have a concrete timeframe for you here but I do hope this at least sheds some light with where things are currently at.

Cheers,
Geoff

[Geoff]

Hi Giles, sorry for the continued trouble here!

Two more things to try:

1. Do you have any other pages that use the /events slug on your site? Please head to the Pages tab from the WordPress dashboard and make sure there are no other pages called the same thing or using the same slug.
2. I see you are using Category Colors 4.3.4 but version 4.3.5 is available. Might be a bit of long shot, but please update the plugin to make sure everything is running the latest and see if that helps.

Keep me posted and let me know if this helps!

Geoff

[Geoff]

My pleasure! Thanks a bunch for following up and feel free to reach back out if any other questions pop up–we’d be happy to help. 🙂

Geoff

[Geoff]

Hey, just following up after getting some feedback from the team. While this may not do the trick right away, it could provide the framework for disabling comments for those users:

[php]
function before_ce_editor() {
add_action( ‘save_post_tribe_events’, ‘set_comment_status_off’ );
}
function set_comment_status_off( $post_id ) {
wp_update_post( $post_id, array(
‘comment_status’ => ‘closed’
) );
}

add_action( ‘tribe_community_before_event_page’, ‘before_ce_editor’ );
[/php]

Cheers!
Geoff

[Geoff]

Hey Karin! Nice to see you again and hope all is well. 🙂

Good question. Does the same thing happen if you head to Settings > Discussion from the WordPress dashboard and disable the “Email me whenever anyone posts a comment”?

I believe that is the only way to make that happen on a WordPress without some customizations, but I’m happy to check that out further as well. Let’s at least start with that setting and see where that takes us. 🙂

Thanks!
Geoff

[Geoff]

Hi Chris and welcome to the forums!

Sorry for the trouble here with filtering events. Quick question: is the issue on the front end or the back end of your site? I tried searching for events on your site using the datepicker and everything seemed to be working smoothly. Perhaps you solved the issue on your own? Or maybe I’m looking in the wrong place and you can point me in the right direction. Either way, please let me know and we can go from there.

Thanks!
Geoff

[Geoff]

Hi Helen and sorry for the trouble here!

That’s definitely a new issue I haven’t come across yet and am having trouble trying to reproduce it on my test site. By chance, have there been any updates to other plugins or your theme?

It sounds like you’re all synced up as far as version numbers go, so that shouldn’t be a concern.

I’d also like to have you try running through these troubleshooting steps just to make sure there isn’t some other conflict going on.

Let’s start there and see what we find.

Thanks!
Geoff

[Geoff]

Nice work finding the conflict!

It would be a little tough for me to spot the error, but perhaps the plugin author could help shed more light. At the same time, we do have a list of other possible social sharing plugins that have worked in the past and would be worth checking out. Let me know if any of those would help do the trick.

Cheers!
Geoff

[Geoff]

My pleasure and thanks for following up!

Is there a way to see a specific category of events with events in the past?

Yes, in fact, you link directly to any category of events using this URL pattern: [your-site]/calendar/list/category/[category-slug]?tribe_event_display=past

So, for example, here would be your URL for past events in the Weekly Workout category:

[your-site]/calendar/list/category/weekly-workout/?tribe_event_display=past

Is there a way to at least see all events for a year (past+present) for a given category?

I think the best way to do that would be to create a custom template and use the tribe_get_events() function to display the exact events you want. This gives you the flexibility to show any type of event (past, current and upcoming) within any date range and contained in a specific category. We have a tutorial to help you get started.

Cheers!
Geoff

 

[Geoff]

Hi Glenn, nice work removing the footer!

It’s a little tough for me to troubleshoot this much further. If the plugin works correctly with a default WordPress theme, I have not been able to replicate the issue and we haven’t seen any other reports of this come in, then the chances are that the error is due to a conflict that stems from the theme itself.

I’d be happy to take another look on my end if you want to provide me with a zipped copy of your theme (you can share it via http://www.ge.tt). No promises that I can fix anything but perhaps I can at least see where there may be a red flag to look into further.

Please send the theme over if that’s something you’d be interested in and I’d be happy to check into it.

Thanks!
Geoff

[Geoff]

Hi @platformband and sorry for the continued trouble here–let’s continue to work on this together and figure it out.

If you downgrade to The Events Calendar 3.9, then be sure to downgrade all the other add-ons to 3.9 as well. So, for example. use Filter Bar 3.9 as well to make sure everything is on the same version and synced for compatibility.

In the meantime, the next thing I would like to try here is creating a fresh test site–this will avoid any disruption to your live site and ensure that we’ve effectively got a “clean canvas” to work with.

• Please install a fresh copy of WordPress in a subdirectory (if you have cPanel hosting account there will probably be a one-click install to make this really easy)
• Don’t install anything except The Events Calendar 3.11.2, Events Calendar PRO 3.11.1, WooCommerce Tickets 3.11.1 and WooCommerce (with no other add-ons)
• Please also stick to a default theme like Twenty Fifteen–again, there’s no need to install anything else just yet!
• Create a few events so we have some test data to work with
• Can you replicate the same problem?

If you find you can replicate the problem under these conditions it would be awesome if you could stop and let us know so we can take a look while the site is still running under default conditions.

Thanks for your help!

[Author]

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