Woocommerce tickets emails

[Laurie]

Hi,

When I sell a ticket I also send the customer an email with the event details such as name, date/time, location details and information about the presenter.

How does WooCommerce Tickets support this sort of detail in the email?

Thanks

[Geoff]

Hi Laurie and thanks for getting in touch! I’m glad to hear you’re considering the WooCommerce Tickets plugin and hope it’s a good fit for your site. 🙂

Excellent question. WooCommerce will send the receipt it always sends once an order has been completed and, when it does, WooCommerce Tickets will send a follow-up email with the ticket to the event.

The email includes the name and date of the event. If you would like to include additional details, such as the content from the event post, that is certainly possible as well by customizing the email template that is included with the plugin. We have information on customizing templates in our Themer’s Guide and would be happy to help answer any specific questions you have along the way once you dig in. 🙂

Does this help answer your question? Please let me know.

Cheers!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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