Events bar not working

[Radek]

Everything works fine, but the “search bar” on the top of the list is not working and returning the following error:

Uncaught TypeError: c(...).tribe_spin is not a function
You can check it yourself here but for now it has “display:none” css parameter, because we have a big traffic.

We use following template: Valenti
Site with calendar is here: http://www.thinkfood.cz/kalendar/

Bar is hidden by css, so you can enable it to have a try.

I would gladly switch to Twenty Fourteen or deactivate all plugins, but we have 30 of them and I simply can’t switch them off (settings, visitors you know). Thanks for your help – this was the main reason for buying the pro version.

Looking forward to hearing from you soon.
Karolina

[Geoff]

Hi Karolina, sorry for the trouble here!

Would it be possible to set up a test site where we can try activating Twenty Fourteen? This will avoid any disruption to your live site and ensure that we’ve effectively got a clean canvas to work with.

Sorry for the hassle, but I haven’t been able to replicate this issue myself on a default theme and haven’t seen any other reports of this, so I want to make sure the conflict isn’t coming from the theme level and that we cover all our bases.

Thanks so much!
Geoff

[Radek]

This reply is private.

[Geoff]

Thanks for the test site, Karolina! That’s super super helpful and I appreciate it. 🙂

Will you switch the test site to a the default Twenty Fourteen theme and deactivate all other plugins besides The Events Calendar and The Events Calendar PRO? Let’s see if the issue is still popping up in those conditions. If it is, please keep the site that way so I can check it out.

Thanks!
Geoff

[Radek]

Hi Geoff,

done that, but however – I’ve granted you already an admin account so you can do whatever is needed yourself, ok? I’ve switched WP to English for you.

It looks like everything working fine. It has to be some conflict, but I need to find it out and solve the issue, playground is open. Only installed plugins are used on our normal site – (I’ve deleted all which were not active before).

Karolina

[Geoff]

Hi Karolina,

Thanks for switching the theme on the test site. That helps a lot!

Just a heads up, our terms prevent me from logging into the back end of your website and making changes. I appreciate you making that offer though. 🙂

So, it looks like the issue is gone in Twenty Fourteen–that tells us that the issue is related either to your theme or another plugin that is installed on the site.

My next suggestion would be to switch back to your normal theme before activating any other plugins and checking again whether the issue is there or still resolved. If the issue pops back up when re-activating the theme, then that is where the conflict is and likely needs to be addressed.

Let’s go there and see what we find. 🙂

Thanks!
Geoff

[Radek]

Hi Geoff,

I’ve reactivated that and step by step activated plugins (alphabeticaly) and it looks like issue with this one:

Ridiculously Responsive Social Sharing Buttons
Ridiculously Responsive Social Sharing Buttons adapted from https://github.com/kni-labs/rrssb.
Version 1.0 | By Alan Reed | Visit plugin site

Do you know what I have to fix there to make it working? Or any other same looking plugin and working suggestion?

Thanks a lot
Karolina

[Geoff]

Nice work finding the conflict!

It would be a little tough for me to spot the error, but perhaps the plugin author could help shed more light. At the same time, we do have a list of other possible social sharing plugins that have worked in the past and would be worth checking out. Let me know if any of those would help do the trick.

Cheers!
Geoff

[Radek]

Could you please advise me plugin which looks like ours and its responsive as well and it will be working?
Thanks a lot
K.

[Geoff]

Sure! I believe any of the social sharing plugins mentioned in the article will work well for you. If you asked me which one I lean toward, that might be Jetpack Sharing.

I think it will be tough to match the exact style of the plugin you were already using just because plugins are different in nature, but this will certainly get you the social sharing functionality you are looking for and will look good on all screen sizes.

Cheers!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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