[Geoff]

Hey there!

While the plugin is technically only one calendar, each category does have a unique URL, so you can link to them directly as though there are multiple calendars. 🙂

Here are a few good examples of how that works.

Cheers!
Geoff

[Geoff]

Hi Farhad,

Community Events is used with The Events Calendar, just like The Events Calendar PRO is used with The Events Calendar. Community Events allows visitors to submit events to the calendar from the front end of the site, but does not include the features of PRO, such as recurring events, additional views, shortcodes, and advanced widgets.

Does that help clarify things a bit? Please let me know and cheers!

Geoff

[Geoff]

I think it’s tricky enough to require including other templates into the template with the content loop and possibly even enqueuing scripts to make it happen. I’m afraid it would be well outside the level of customization we would be able to support here in the forums.

So, linking the snippet I provided before would look something like this:

<?php if ( tribe_is_event() && tribe_events_has_tickets() ) {
echo '<p><a href="' . esc_url( tribe_get_event_link() ) . '">' . tribe_events_count_available_tickets() . ' Tickets Available</a></p>';
} ?>

Geoff

[Geoff]

Hey Doug and thanks for reaching out! I’m really stoked to hear that The Events Calendar has been working out on your site. 🙂

Man, that’s an awesome question and something we are actually working on. Our Community Events add-on allows visitors to submit events to the calendar and what we’re working on is a solution that would allow them to create tickets as well. We have started a beta program for it, if you’re interested, which you can sign up for here.

In the meantime, I’m afraid Eventbrite Tickets is going to fall short of what you’re looking for. It’s great for syncing events between WordPress and Eventbrite.com, but not for community ticket sales in and of itself.

Sorry for the bad news here, but does this at least help answer your question? It would be great to see if the beta product we’re testing will be a solid start in that direction!

Geoff

[Geoff]

Thanks Rainer!

Everything in that report looks like it’s loading quite fine. For example, the page loaded in 5 seconds and only used 33.9% of its memory limit.

Is there another page that’s perhaps loading slower than the one your provided the report for?

Also, I had asked about which templates you have customized? Will you please let me know which templates those are and what was customized in them? I want to make sure there isn’t something in there that might be dragging things down.

Thanks!
Geoff

[Geoff]

Hi Hannah,

Oh shoot, I think I have led you down a wrong path and I’m super sorry!

Getting the ticket form in the content of the post in the homepage feed is quite a tricky task. However, one option you might consider is displaying information that tickets are available, if there are any. For example:

<?php if ( tribe_is_event() && tribe_events_has_tickets() ) {
echo '<p>' . tribe_events_count_available_tickets() . ' Tickets Available</p>';
} ?>

This will show how many tickets are available for a ticket, if there are tickets at all.

You can use that same condition to style an event with tickets differently than regular posts or even other events that do not have tickets to distinguish things even further.

Sorry for striking out the first time, but does this help instead? Please let me know. 🙂

Thanks!
Geoff

[Geoff]

Hey Alain,

Oh man, that’s no good!

I’m so glad you brought this up because it looks like we’ve been blindsided with a deprecated function in the Eventbrite API:

http://help.eventbrite.com/customer/portal/articles/2031758-what-s-happening-to-split-fees-

In general, the event is being created in Eventbrite but it will to do Draft status. You can create tickets directly in Eventbrite and ensure that the Fees settings for each ticket follow the instructions noted in the article linked above.

I’ve ticketed this in our system and will mark this thread as Pending Fix in the meantime. This unfortunately means that you will still continue to see that error message when publishing events in WordPress and syncing them to Eventbrite. You may avoid this by creating the event in Eventbrite and importing it into WordPress from Events > Import: Eventbrite. I know that’s not ideal and we’ll get on this for you as fast as we can–I’ll keep you posted as I know more.

Thanks again for reaching out and helping us find this!

Geoff

[Geoff]

Hey Hannah and welcome to the forums. 🙂

Good question and you’re absolutely right: adding events to the site’s main post query will simply format events to the main post type, as it’s formatted in the template containing the loop for your homepage.

If you want, you can add the ticket form to the template’s loop using something like:

if ( tribe_is_event && tribe_events_has_tickets ) {
echo tribe_get_ticket_form();
}

Place that in the loop where you would like the ticket form to display and it should fetch the ticket form if the post is an event and has tickets available.

Cheers!
Geoff

[Geoff]

Good question! I unfortunately cannot log in to any part of your site or server, per our terms. But if you’re able to share the code as Gists on Github, that would give me a chance to look things over.

In the meantime, here are the overviews of everything that changed in recent releases since the last version you had installed (3.9):

• 3.10
• 3.10.1
• 3.11
• 3.11.1
• 3.11.2

I’ll help you check for deprecated instances in your templates if you’re able to share the code, but thought you might at least appreciate having the changelogs in case you are able to spot something as well.

By the way, we are in the middle of taking volunteers for testing a new feature that includes QR codes in ticket emails. Please sign up if you’re interested–you seem to be a prime candidate for helping us test given your custom barcode. 🙂

Geoff

[Geoff]

Hey Tom,

Man, you are so kind. That is one of the kindest openings to a thread I have ever seen and I’m so stoked to have you aboard The Events Calendar. 🙂

That is a good question and I wish I had a better answer, but there is no shortcode for Photo View at the moment. We have just started releasing shortcodes in the last few versions and are starting with the widgets for now, though we are looking into other use cases, such as full views. In fact, it would be awesome and really appreciated if you added your vote to this feature request and provided some details for how you would use shortcodes on your site. We’re trying to gather as much feedback as we can so we can understand how to make shortcodes more useful in future versions.

the list only shows a max of 5 events:

You’re absolutely right. The mini calendar widget shortcode will display a max of five events at the moment. The widget itself does have an option to show more events under Appearance > Widgets, but only in a registered sidebar. We are working on changing this in an upcoming version though, so you have that to look forward to. I’m not exactly sure which release we’re looking at, but it is indeed in the works. 🙂

Does this help answer your questions? Please let me know if you have any other follow-ups here on shortcodes and I’d be happy to help as best I can!

Geoff

[Geoff]

Hey John and welcome to the forums! Sorry for the trouble here, but I’m happy to help you out to see what’s happening with the ticket fields.

It looks like you are using WooCommerce Tickets 3.10 and The Events Calendar 3.11.2. Is that correct? If so, please try updating WooCommerce Tickets to the latest version (3.11) and see if that helps. Running uneven versions often leads to conflicts like this, so I just want to rule that out right out of the gate.

Thanks!
Geoff

[Geoff]

Great, thanks for following up and sharing an update, Myra! Sorry for the inconsistent behavior, though I’m glad it’s working at the moment.

Please do hit us up if you continue to see issues here. The fact that things work in the Twenty Fifteen theme makes me think there could be a conflict with the other theme–but we’d be happy to try to pinpoint it with you (and perhaps with the help of the theme author as well) to see what we can do to make it more stable there.

Cheers!
Geoff

[Geoff]

Ah, that’s MUCH clearer–thanks for that–and cool customization. 🙂

Are you able to share your email template code with us in a gist? We did update a number of functions between 3.9 and 3.10 and I want to make sure your custom email template in the tribe-events folder of your theme isn’t still calling them in 3.11.

Thanks again!
Geoff

[Geoff]

Right on and nice work, Barry! It’s awesome of you to share both your questions and solutions here for the rest of the community. 🙂

Is there a better hook to use?

Nah, I think that’s a great one to use. That’s a nice early hook prior to the form loading. You could go with tribe_events_community_after_the_content instead or even more general with tribe_events_after_the_html to insert it after the entire The Events Calendar markup. No need to change though, especially if it works as is.

where should I put the .js file and how should I call it?

I do think calling a JS file would be super clean. I sometimes create a folder in my child theme structure specifically for new JS files (e.g. /themes/[child-theme]/js) and place them in there so they can be called directly from the child theme functions file. From there, you can call it using the wp_enqueue_script function.

I’ll go ahead and close this thread since you artfully answered it and shared the solution. I appreciate your help here and thanks for reaching out!

Geoff

[Geoff]

Cool, thanks for doing that!

Now that you have installed the Query Monitor plugin, will you please let me what it says are the slow queries?

It’s great to know that you’re using custom templates. Can you tell me which templates you’ve customized? That will give us a better idea of where to look. It’s possible you have some deprecated functions in there that could be slowing things down.

Let’s continue that path and see what we find.

Geoff

 

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