Geoff

Forum Replies Created

Viewing 15 posts - 6,301 through 6,315 (of 10,150 total)
  • Author
    Posts
  • in reply to: Events + Tickets + Membership capabilities #1006055
    Geoff
    Member

    Hey Tyler,

    Thanks for getting in touch and I’m stoked to hear that you’re looking into The Events Calendar for your project!

    Our ticketing plugins are indeed a good way to create and see tickets for the events you publish to The Events Calendar. Each one integrates with a specific eCommerce platform (e.g. WooCommerce for WooCommerce Tickets) so that you can add tickets directly to the event and take the names and registration of the people who purchase the tickets.

    Each ticketing plugin does allow you to create multiple types of tickets at varying price points, sale dates and such. However, where this likely falls short for you is that fact that none of the plugins handle variable pricing depending on the membership or login status of the site visitor. It might be possible to accomplish that with some custom development but I’m afraid it is not a supported feature right out of the box.

    Does this help answer your questions? Feel free to let me know if you have any others and I’d be happy to help!

    Geoff

    in reply to: Remove the Link to EVENT CATEGORY and ORGANIZER #1006047
    Geoff
    Member

    Hello Jan,

    Good question and I’d be happy to help as best I can!

    First off, you’ll want to override one of the calendar templates that make up the single event post:

    • details.php : located at /wp-content/plugins/the-events-calendar/src/views/modules/meta/details.php

    Make a copy of that template, then:

    • Make a new folder in your theme directory called tribe-events
    • Make a new folder in that one called modules
    • Make a new folder in that one called meta
    • Drop the template file in that last folder

    Now that the templates are in your theme, they can be modified to suit your needs. In this case, you’ll want to replace the following in details.php (lines 104-117 for me):

    <?php
    echo tribe_get_event_categories(
    get_the_id(), array(
    'before' => '',
    'sep' => ', ',
    'after' => '',
    'label' => null, // An appropriate plural/singular label will be provided
    'label_before' => '<dt>',
    'label_after' => '</dt>',
    'wrap_before' => '<dd class="tribe-events-event-categories">',
    'wrap_after' => '</dd>',
    )
    );
    ?>

    …with something like this:

    <dt> <?php esc_html_e( 'Cost:', 'the-events-calendar' ) ?> </dt>
    <dd class="tribe-events-event-cost"> <?php esc_html_e( $cost ); ?> </dd>
    <?php endif ?>
    
    <dd class="tribe-events-event-categories">
    <dt>Category:</dt>
    <?php
    $terms = get_the_terms(get_the_ID(), 'tribe_events_cat');
    $count = count($terms);
    if ( $count > 0 ){
    foreach ( $terms as $term ) {
    echo $term->name;
    }
    }
    ?>
    </dd>

    And, to remove the Organizer link, you can add this to your theme’s functions.php file:

    add_filter( 'tribe_get_organizer', 'strip_tags', 20 );

    Will this work for you? Please let me know. 🙂

    Geoff

     

    in reply to: Reoccurring Events, I want to improve SEO #1006013
    Geoff
    Member

    Hey Erin,

    Awesome! I’m so glad to hear you’re loving the updates to recurring event patterns. 🙂

    A couple of tips for dealing with recurring events and SEO in Events > Settings:

    • Recurring event instances: Set to show only the first instance
    • Clean up recurring events after: Set this to one month

    And, one other piece of good news: the events are recognized as separate posts with unique content in search engines, thanks to the fact that the plugin uses rich snippets to help identify the content as a calendar event. There is no penalty for duplicated content there. 🙂

    I have some reoccurring events that appear in the calendar on the right dates, but the date on the actual event in the list or map view is listed as the very first one posted.

    Is this the first example you’re referring to? If so, it looks like the date of June 20 is displaying correctly in all places, and that the dates for all the instances after it are as well. Is that the same for you or am I perhaps I should be looking somewhere else?

    Thanks!
    Geoff

    in reply to: Hide ended events from tickets page #1005954
    Geoff
    Member

    Hi @huckleberry,

    First off, nice site! The colors are really great. 🙂

    The thing about tickets is that they themselves are a Products custom post type in WooCommerce, so they will not necessarily expire in the product catalog once an event has ended–but rather once the quantity has been depleted.

    To hide them from the catalog, edit the ticket in the WordPress editor (Products > Products > Edit Product), then select the “Hidden” option in the Catalog Visibility settings (screenshot). That will effectively remove the ticket from showing up with the rest of the products in the catalog.

    Cheers!
    Geoff

    in reply to: Tickets not displaying on single event pages #1005950
    Geoff
    Member

    Hello @sators and welcome to the forums!

    It looks like WooCommerce Tickets 3.5 is installed but you’re running The Events Calendar 3.12.1. If you upgrade WooCommerce Tickets to the most current version (3.12) or downgrade The Events Calendar to 3.5, then you should see tickets showing back up. Both plugins need to be synced to the same version in order to be compatible with one another.

    Let me know if that does the trick. 🙂

    Cheers!
    Geoff

    in reply to: Change Number of events to show in event list widget pro #1005778
    Geoff
    Member

    Interesting!

    I think the best route there would be to use one widget and then add an event query to your page template using the tribe_get_events() function. You can use that to call the next upcoming event rather than using a widget to do that–otherwise, the filter I provided will affect all instances of the widget.

    I believe this is about as much as I can do to help with a customization question like this, but I hope that this at least points you in the right direction and I am happy to answer any other questions as best I can.

    Thanks!
    Geoff

    in reply to: Recurring Events: Custom time creates an error #1005738
    Geoff
    Member

    Very strange, but I do see what you mean. I was definitely able to product the same error following those steps.

    I went ahead and added a ticket for our development team to check into this further. I’ll mark this thread “Pending Fix” in the meantime and will give you an update when I have more information.

    Thanks for reporting this!

    Geoff

     

    in reply to: Change Number of events to show in event list widget pro #1005683
    Geoff
    Member

    Sorry for not being clear and I see now that my original snippet got cut out of my first reply altogether! Here’s the full snippet, which you can add to the bottom of your functions.php file. 🙂

    add_filter('widget_display_callback', 'increase_event_widget_limit', 10, 2);
    
    /**
    * Test if the current widget is an Advanced List Widget and fix the event limit if it is.
    */
    function increase_event_widget_limit(array $instance, $widget) {
    if (is_a($widget, 'Tribe__Events__Pro__Advanced_List_Widget'))
    $instance['limit'] = 30;
    
    return $instance;
    }

    Cheers!
    Geoff

    in reply to: Change Number of events to show in event list widget pro #1005638
    Geoff
    Member

    Hey Sören!

    Your functions.php file should be right in the theme directory. So, for example:

    /wp-content/themes/[your-theme]/functions.php

    Do you see that in there?

    Geoff

    in reply to: EventBrite Sync Issue #1005630
    Geoff
    Member

    Hi there, @Julia!

    Shoot, I’m really sorry for the trouble here. It’s likely we didn’t do a good enough job of clarifying that the plugin syncs one way–WordPress to Eventbrite. In other words, the information that is published and edited in WordPress will be moved to Eventbrite as long as the event continues to be connected to Eventbrite.

    While the WordPress plugin can and does import events from Eventbrite into WordPress, the content for those events is not synced when updated in Eventbrite.

    I’m so sorry if that was not clear up front, but does this at least help clarify what’s happening? Please do let me know if there’s anything else I can answer and I’d be happy to help as best I can.

    Thanks!
    Geoff

    in reply to: Recurring Events: Custom time creates an error #1005626
    Geoff
    Member

    Hello @Bryce and welcome to the forums! I see you recently registered, so I hope you’re enjoying PRO so far and we’re stoked to have you on board. 🙂

    Interesting! I just tried the following:

    • Create new event
    • Add a recurrence setting (weekly, Mondays, for four weeks)
    • Time set from 8am – 5pm, “Use Same Time” box selected
    • Publish event
    • Open the recurrence settings for the event
    • De-select the “Use Same Time” box
    • Re-save the event

    …and am not getting the same error. Are these steps similar to the ones you’re using? If not, perhaps you can outline them for me like this so I can try to recreate the same scenario and see where that error pops up.

    Thanks!
    Geoff

    in reply to: Google Knowledge Graph and the Events Calendar #2 #1005617
    Geoff
    Member

    Hello @Fausto and welcome to the forums!

    Good question. The Events Calendar does indeed use rich snippets for events in the markup which allow the events to display in a search engine results entry like that.

    All events contain them, so that makes me wonder if Google is being selective in which ones are displayed. It looks like the results in the middle of the screenshot you shared show all upcoming events in the order in which they occur. However, the events in the top of the screenshot seem to show one event per day rather than all events if more than one exist on a particular day.

    Because of this, I think this is more a case of Google being selective in what is being displayed up top. There is no setting in the plugin itself to super-charge an event for search results like this, but you can rest assured that the plugin is doing the very best it can to inform Google that the post exists, that it is recognized as an event and that it can and should be displayed as an event in search results.

    Sorry I don’t have more of a concrete solution for you here, but does this at least help answer your question? Please let me know!

    Geoff

     

    in reply to: Change Number of events to show in event list widget pro #1005604
    Geoff
    Member

    Hey @ and welcome back!

    Yeah, that can be a little frustrating, can’t it? Try adding this snippet to your theme (or preferably child theme) functions.php file and see if that does the trick. It may not necessarily show the number in the widget settings, but the filter should impact the number of events in the widget itself.

    You can change the value in there from “30” to any number. 🙂

    Cheers!
    Geoff

     

    in reply to: Renew Licence for Event Calendar Pro #1005394
    Geoff
    Member

    Thanks for marking the last reply as the correct answer! I’m glad this worked out and sorry again for all the trouble and hassle here while we figured this out. Please do feel free to hit us back up if anything comes up and we’d be happy to help.

    Cheers!
    Geoff

    Geoff
    Member

    Hello @DVMKT!

    Thanks for getting in touch–I’m stoked to se you’re looking into PRO and I hope it’s a good fir for you. 🙂

    Great questions…

    The personal license is $89, is that a one time fee or a yearly fee?

    It is an annual fee, which provides updates to the PRO plugin as well as access to support here in our forums. You can totally choose to not renew a license after the year is up and the plugin will still work just fine–though I would recommend not installing updates to The Events Calendar at the same time, since both plugins should be running the same version at all times to avoid compatibility issues.

    Just want to clarify is the functionality for “Recurring Events” included in the Pro version?

    Yes, indeed it is!

    Also is there a way to remove the link from each event so that it doesn’t take you to a separate page.

    Yes, you could certainly override the calendar template so that the link is removed. Check out our Themer’s Guide for more info on how template overrides work and that should give you a good start.

    Did you have any other questions here I can help answer? Please let me know!

    Geoff

Viewing 15 posts - 6,301 through 6,315 (of 10,150 total)