Tickets not displaying on single event pages

[sators]

Tickets are not appearing on the event page as they should.

Custom theme, but has been checked with default WP theme (twentyfifteen) with all non-woo and tribe plugins deactivated with the same results.

Tickets are being created, and show up in the store if set to do so, just not on the event page.
Checked ticket date ranges, and they include the current date.

Currently there is one published event with a ticket aded:
/event/test-event-with-ticket/

• This topic was modified 10 years, 7 months ago by sators.
• This topic was modified 10 years, 7 months ago by Geoff.

[Geoff]

Hello @sators and welcome to the forums!

It looks like WooCommerce Tickets 3.5 is installed but you’re running The Events Calendar 3.12.1. If you upgrade WooCommerce Tickets to the most current version (3.12) or downgrade The Events Calendar to 3.5, then you should see tickets showing back up. Both plugins need to be synced to the same version in order to be compatible with one another.

Let me know if that does the trick. 🙂

Cheers!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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