[Geoff]

Hey @Sloeber,

Thanks for getting in touch! I’d be happy to help. But first, will you please post this question in our Events Calendar PRO forum? We use the Pre-Sales forum here to answer questions for people who are interested in purchasing our premium plugins and have questions about the included features.

If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly to check for bug reports. If you need more in-depth support you will need to purchase a license.

Often users can find answers to by searching our knowledgebase. You can also search our premium forums here to see if another user has posted about a similar issue. You can find helpful resources on styling the calendar in our themer’s guide as well as this article.

Thanks!
Geoff

[Geoff]

Hello James, and thanks for getting in touch!

Good question. By chance, are you using WPML for your multilingual functionality? That, at them moment, is the only multilingual plugin that integrates with The Events Calendar And, while it integrates fairly well, not all the features of our other plugins like Events Calendar PRO (including as recurring events) may be fully integrated.

That said, we do have a guide for setting up The Events Calendar with WPML and another one for creating the translations for events. I would suggest using those as the starting point for creating translations.

As far as the 404’s go, I wonder if the steps outlined in this guide will help. It’s a bit of a long shot, but it does help resolve many of the 404 issues we see in the calendar and is worth a try.

Thanks!
Geoff

[Geoff]

Hi Iwan, thanks for following up!

Just to make sure we’re covering all our bases:

• What happened when you deactivated all other plugins and switched to a default WordPress theme (like Twenty Fifteen)? Were you able to add new venues and organizers to events via the form while the site was like that?
• Would it be possible for you leave your site in those default conditions so I can see and troubleshoot the issue from there?

Also, are you able to answer the other question I had asked:

Were you able to add new organizers and venues using the Community Events forms before? If so, what has changed on your site since it stopped working? That will help me see if we can pinpoint the issue.

Thanks!
Geoff

[Geoff]

For sure, my pleasure and thanks for following up! Please do keep me posted. 🙂

Geoff

[Geoff]

Hi Hugues, thanks for following up!

Shoot, that’s a bummer to hear about the hierarchical categories. I was really hoping that by creating a relationship like that, it would separate things out a bit more.

Another idea is to create your own query of related events. What I mean by that is removing the related events function from the event template altogether and creating your own query of events limited to the current event’s category or perhaps tag. You could use the tribe_get_events() function as a starting point for that, or create your own WordPress query and loop through events that way. The post type in that second case would be tribe-events.

Sorry I don’t have more of a concrete solution for you, but I hope this at least sparks some new ideas to work off of!

Cheers,
Geoff

[Geoff]

Sure! You can actually use the tribe_get_organizer_events() function to grab all events associated with the current venue.

[Geoff]

Hey Terry, nice to see you again!

I bet that’s because the theme is not recognizing the Events archive as a page. In other words, there is a CSS class being added called .current_page_item to the link in the menu when a page is active but that class is not being added by the theme. It might be worth checking in with the theme author to see if the menu supports custom archive template, which is what the Events page is.

Cheers!
Geoff

[Geoff]

Hey Scott,

Nice work reading up on the plugins! You’ve pretty much hit the nail right on the head.

Listing attendees is not a supported feature at the moment. We are working on a RSVP function that should help with this, which is currently in testing.

Speaking of RSVP, Event Rocket is no longer maintained, so it might not be the best solution. Most of the features from it are being included in the 4.0 release of The Events Calendar and Events Calendar PRO, so it would be a short-term solution until those new versions are released.

So, in short: The Events Calendar, WooCommerce Tickets and WooCommerce sound like a goof combo for you. You won’t be able to list attendees yet, so that’s the one shortfall.

Does this help answer your question? Please let me know. 🙂

Thanks!
Geoff

[Geoff]

Hi Natalie and good questions!

We actually have already kicked off the beta testing for 4.0. You can, however, log into this site today and get an early test version of it the My Downloads section at the bottom of the screen. I will caution that this is a very early release and is not recommended for use on a production site since it has known issues.

Event Tickets is also in the works. We’re target to release it in the next couple of months, but will certainly announce it when it’s released. You can get notified right away by adding your vote in our feature request forum here.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Ian,

Sorry for the trouble here! I hate 500 errors–they’re such a pain!

First off, I notice that you are running The Events Calendar 3.12.3 and Events Calendar PRO 3.12. Will you please update to 3.12.4 and 3.12.6, respectively? Those are the latest versions.

Secondly, do you have any custom functions for the calendar in functions.php or custom template overrides? Just want to make sure before we dig much deeper.You can check for custom templates by looking for a folder called tribe_events in your them directory.

Let’s start there and see what we find.

Thanks!
Geoff

[Geoff]

Hi David,

Good question! Yes, you should be able to retrieve all of the start dates and times for a recurring events using tribe_get_recurrence_start_dates().

Let me know if that helps do the trick!

Cheers,
Geoff

[Geoff]

Hi Iwan,

Do you happen to have a link where I can see that? It looks like you have the latest versions of the plugins installed so I’d like to see the submission form in case I see something.

Were you able to add new organizers and venues using the Community Events forms before? If so, what has changed on your site since it stopped working? That will help me see if we can pinpoint the issue.

Lastly, will you please follow the steps in this guide? It will help us find any possible conflicts and how to approach them.

Let’s start here and see what we find. 🙂

Thanks!
Geoff

[Geoff]

My pleasure! So glad that did the trick. Feel free to hit us up with a new thread if any other question pop up–we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Right on! Thanks for following up and letting me know. I’ll go ahead and close this thread but please do feel free to open a new one if you notice anything weird pop back up and we’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Awesome, I’m glad that helped!

The same idea will work for the other link you shared as well. In fact, check out this article for tips on how to locate the CSS classes you need and then change the styles based on what you find, like we did in for the search bar. 🙂

Cheers!
Geoff

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