[Geoff]

Hi Eddie, thanks for getting in touch! There definitely are a lot of options and configurations possible with our plugins, so I totally understand the confusion. 🙂

The Events Calendar is the base plugin that all the others depend on. It’s free and allows you to set up a calendar of events on your WordPress site.

If you’re looking for recurring events, then you should also pick up Events Calendar PRO. When it is installed and activated alongside The Events Calendar, it allows you to create recurring events on the calendar.

We do have a plugin called Facebook Events that will allow you to import events from Facebook into The Events Calendar. However, I do want to note that it does not keep events in sync or allow you to publish events to Facebook from WordPress. It’s simply an importer.

Lastly, you asked about the ability to sell tickets for your events. That’s totally possible by adding the following plugins:

• Event Tickets (free) – This allows you to add RSVP functionality to events and provides the foundation for selling tickets.
• Event Tickets Plus – This connects Event Tickets to WooCommerce so that you can create and sell paid tickets directly on your site.

Does this help clarify things a bit? Please let me know. 🙂

Cheers!
Geoff

 

[Geoff]

My pleasure! Thanks for following up and definitely let us know if any other questions about Event Tickets features come up down the road and we’d be happy to help. 🙂

Cheers,
Geoff

[Geoff]

Hi Stephanie and thanks for getting in touch!

These are excellent questions and I’m afraid that our plugins may not be the best fit for these requirements. While a few items on the list are easily accomplishable with both The Events Calendar and Event Tickets, there are a number of limitations that prevent them from doing everything.

For example, Events Calendar PRO allows you to set up recurring events and Event Tickets Plus does allow you to create tickets for those events that you can use to sell, track attendance and check people in at the door. However, Event Tickets Plus does not currently support recurring events, so creating tickets for the type of events you’re looking for would not be available.

is there a way to copy an event and assign to another date or would it require starting it from scratch?

You can certainly create an event as a recurring series, then edit the individual events because doing so will then break the event out of the series and make it a standalone event. However, the ticket information would not carry over, so you would still need to create a new ticket from scratch for each event.

Also, things like automatic email reminders and gift cards are also unsupported by the plugins. It’s very possible that there are other third-party plugins that can help make them possible, but I personally have not tested them to see whether they would do the trick. Here is a possible email notification extension and a gift card generator that could be worth looking into.

Does this help answer your questions? Again, I’m not fully convinced that our plugins will be the right fit for you here but, as you can see, there could be tricky workarounds available if you’re willing to give them a try.

Cheers,
Geoff

[Geoff]

Hey Ian,

That’s a great question. I’m afraid Event Tickets and Event Tickets Plus are both unable to pre-release tickets to a specific group of users.

I do think a workaround could be cobbled together but it would take a bit of custom development. For example, writing a filter that looks for the tickets form on a specific event post and displays it only for signed in users on the site. We have a list of freelancers who might be available to help with that if it’s something you were interested in trying out.

Does this help answer your question? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

This reply is private.

[Geoff]

Thanks for following up!

That is correct. A parent could RSVP their child separately from themselves and that would list the child on the list of attendees as well. However, if the RSVP together, then only the RSVP of the parent will be displayed.

Cheers,
Geoff

[Geoff]

You are a real champ, David! Thanks for testing all this out and for sticking with me through the whole thing. I know it hasn’t been easy.

I brought this up with the rest of the team and it turns out there is another customer reporting the same issue. We have ticketed this in our system because, after chatting with one of the developers on the team, it appears there is something askew in the plugin that we can cleanup and release a patch for in an upcoming release.

In the meantime, there’s actually a pretty simple fix: install The Events Calendar (free) to your site. Another possible workaround is to add the following snippet to your theme’s functions.php file:

if ( class_exists( 'Tribe__Events__Main' ) ) return;

class Tribe__Events__Main {
const POSTTYPE = 'tribe_events';
}

Please give either of those suggestions a try and let me know if it resolves the issue. I will also mark this thread Pending Fix for the time being so that I can follow up with you an official patch has been released.

Cheers,
Geoff

[Geoff]

Awesome! So glad that helps. 🙂

i’ll go ahead and close this thread but definitely let us know if any other questions pop up and we’d be happy to help.

Cheers!
Geoff

[Geoff]

Hi Richard,

Event Tickets does allow you to display the avatars of people who have RSVP’d to an event. It should be noted that the feature will only display the people who made the RSVP. In other words, if someone marks down 5 RSVPs, then only that person will be displayed rather than all the other folks they registered on their behalf.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Raya,

Absolutely! You can install the plugin on any number of sites, but the license key will only be able to be activated on one site at a time. You can always move the license from the beta site to the live site when you need to and we have step-by-step instructions available to make that happen.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Sure thing! I’ll keep this thread open in the meantime so definitely keep me posted.

Geoff

[Geoff]

Hi there and thanks for getting in touch!

Events Calendar PRO and Filter Bar are two separate plugins and are sold separately. In other words, Events Calendar PRO does not include Filter Bar’s functionality.

Does this help answer your question? Please let me know.

Thanks!
Geoff

[Geoff]

Nice! Glad that did the trick and I appreciate you following up to let me know. I’ll go ahead and close this thread but let us know if any other questions come up and we’d be happy to help. 🙂

Cheers and have a great day!
Geoff

[Geoff]

Hi Joan,

Good question. Both The Events Calendar and Events Calendar PRO should be installed on the site together so, you could deactivate Events Calendar PRO at any time and that will leave you with only the base/free plugin.

Does that have any impact on the update process for you?

Thanks,
Geoff

[Geoff]

Nice, thanks for checking on that!

Would you be willing to reach out to the theme author? Definitely not trying to push you away from here, but I think they would be more suited to provide guidance since they will be more familiar with the customizations they made to the template.

In short, I think something in there will need to be change to call the_content() instead of the event excerpt but, again, the theme author will certainly be able to identify what was changed and how to revert it without it having any negative affects on other possible customizations that have been made.

I’ll keep this thread open in the meantime in case questions come up in that exchange that I can help answer. Let’s see what we find from there.

Thanks!
Geoff

[Author]

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