Just Installed but get BIG ERROR if I try to save a post.

Home Forums Ticket Products Event Tickets Plus Just Installed but get BIG ERROR if I try to save a post.

Viewing 10 posts - 16 through 25 (of 25 total)
  • Author
    Posts
  • #1165853
    Geoff
    Member

    This reply is private.

    #1166576
    David
    Participant

    This reply is private.

    #1166583
    David
    Participant

    This reply is private.

    #1166666
    Geoff
    Member

    You are a real champ, David! Thanks for testing all this out and for sticking with me through the whole thing. I know it hasn’t been easy.

    I brought this up with the rest of the team and it turns out there is another customer reporting the same issue. We have ticketed this in our system because, after chatting with one of the developers on the team, it appears there is something askew in the plugin that we can cleanup and release a patch for in an upcoming release.

    In the meantime, there’s actually a pretty simple fix: install The Events Calendar (free) to your site. Another possible workaround is to add the following snippet to your theme’s functions.php file:

    if ( class_exists( 'Tribe__Events__Main' ) ) return;
    
    class Tribe__Events__Main {
    const POSTTYPE = 'tribe_events';
    }

    Please give either of those suggestions a try and let me know if it resolves the issue. I will also mark this thread Pending Fix for the time being so that I can follow up with you an official patch has been released.

    Cheers,
    Geoff

    #1167094
    Geoff
    Member

    Hey David,

    Great news! I just wanted to let you know that we released Events Tickets Plus 4.2.7.1 moments ago and it includes a fix for this issue. Please update when you have the chance and let us know if you continue to have any problems creating tickets and we’d be happy to help.

    Thanks a ton for reporting this so we could get a fix out — we appreciate your support and for sticking with us while we worked on this.

    Cheers,
    Geoff

    #1167665
    David
    Participant

    This reply is private.

    #1167686
    Geoff
    Member

    This reply is private.

    #1168704
    David
    Participant

    This reply is private.

    #1168734
    Geoff
    Member

    This reply is private.

    #1178439
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 10 posts - 16 through 25 (of 25 total)
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