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May 31, 2018 at 2:01 pm in reply to: Event Aggregator URL #1543357

Courtney
Member

Hey Robert

I wish we had a better solution regarding the Facebook issue for sure.

As for importing other events, are you able to get an iCal/ICS file from other sources? This can be scheduled as a routine import if so.

Thanks
Courtney 🙂

May 31, 2018 at 1:56 pm in reply to: Events not displaying past July #1543355

Courtney
Member

Hey Rachel

We’ve run into a few people with Divi issues. Check out our guide that should help clear this up: https://theeventscalendar.com/extensions/elegant-themes-divi-theme-compatibility/

Let me know how it works for you.

Thanks
Courtney 🙂

May 31, 2018 at 1:32 pm in reply to: Change title "Upcoming Events" into the events page #1543347

Courtney
Member

Hey Erica

Awesome. Glad that worked out for you. I’ll close this thread for now. Let us know if we can assist you again.

Thanks
Courtney 🙂

May 31, 2018 at 1:29 pm in reply to: Plugin swap #1543342

Courtney
Member

Hey Matina

Thanks. Keep us posted if you have further questions. I’ll close this thread out for now.
Courtney

May 31, 2018 at 12:43 pm in reply to: Changing the appearance of a series of events with Beaver Themer #1543309

Courtney
Member

Hey Brenda

I checked in with my friend Jamie in support over at Beaver Builder. At this time, Themer interacts only with a general Events archive layout. It does not yet interface with past events, nor recurring events. However, they’ve noted this requests and have it on their radar. No estimated delivery yet for Themer to include it.

Do check in with them as they continue developing this integration.

Thanks
Courtney 🙂

May 31, 2018 at 5:06 am in reply to: Event page wrong title #1542702

Courtney
Member

Hi Carlo!

Yes, in order for Events Calendar Pro to work, you must keep The Events Calendar installed and activated.

Can you walk through this guide for changing the title and let me know if that method works for you?

https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/

Thanks
Courtney 🙂

May 31, 2018 at 4:39 am in reply to: recurring Event with Ticket (woocomerce) #1542683

Courtney
Member

Hey Marc

I really wish I could give you a date for this feature. It’s still on our roadmap, but does not have a timeframe yet for release. You can learn more or receive updates about the issue by voting for it at https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3685663-recurring-event-support-for-tickets.

Is there anything else I can help you with?

Thanks
Courtney 🙂

May 31, 2018 at 4:34 am in reply to: Not Importing from Facebook #1542678

Courtney
Member

Hi Chris

Thanks so much for reaching out!

Facebook recently announced a range of changes (https://newsroom.fb.com/news/2018/04/restricting-data-access) to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an effect on a number of our users.

As part of this, a number of new restrictions were applied to their Events API, which is the specific protocol Event Aggregator uses in order to import events, organizers, and venues. These changes went live with little notice to providers such as ourselves. At this point, it does not seem possible to reliably import any events, even if you created and ‘own’ events on Facebook and have linked Event Aggregator to Facebook using those same credentials.

This is frustrating for you, and for developers like us. As Facebook continues to alter what it allows us to access, we will continue to pursue a path forward for Event Aggregator to import Facebook events. We will continue to keep https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy and https://theeventscalendar.com/event-aggregator-status/ updated as this unfolds.

Please let me know if you have any other questions!

Thanks
Courtney 🙂

May 31, 2018 at 4:32 am in reply to: New Event Pro Plug In- Free Trial Period and Other Quesitons #1542674

Courtney
Member

Hi David

At this time, we do not have a demo of the back end. However, you can see for a demo of the front end of our products. Check it out at WP Shindig Demo Site https://wpshindig.com/events/.

Read more at: Do you have a demo, examples I can see, or trial licenses?

You can check out Events Calendar Pro and proceed through the checkout from there.

Is there anything else I can help you with?

Thanks
Courtney 🙂

May 30, 2018 at 1:36 pm in reply to: recurring events #1542350

Courtney
Member

H Matthew

Recurring events are a part of the Events Calendar Pro https://theeventscalendar.com/product/wordpress-events-calendar-pro/ plugin. This plugin requires that you still use the free The Events Calendar as well.

You can read more about how recurring events work and how to use them at https://theeventscalendar.com/knowledgebase/pro-recurring-events/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

May 30, 2018 at 1:34 pm in reply to: Importing from another The Events Calendar on sister website #1542346

Courtney
Member

Hey Sam

Yes! You can use Event Aggregator to import events from another site using the “Other URL” option at Events > Import.

Is there anything else I can help you with?

Thanks
Courtney 🙂

May 30, 2018 at 1:31 pm in reply to: Calendar #1542341

Courtney
Member

Hey Ryan

When you install The Events Calendar free plugin, by default the calendar will display on yoursite.com/EVENTS. You should also see the Events dropdown from the admin dashboard allowing you to “View Calendar”.

I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum.

For further technical assistance, you can request help on the WordPress.org support forum https://wordpress.org/support/plugin/the-events-calendar.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

May 30, 2018 at 1:22 pm in reply to: Event Aggregator URL #1542329

Courtney
Member

Hey Robert

So sorry that has happened. The Other URL feature works with sites running The Events Calendar 4.5 or newer, along with Eventbrite imports.

We have had the warning notice up on Event Aggregator for about a month now as Facebook has been changing their access for us to use Events.

Facebook recently announced a range of changes (https://newsroom.fb.com/news/2018/04/restricting-data-access) to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an effect on a number of our users.

As part of this, a number of new restrictions were applied to their Events API, which is the specific protocol Event Aggregator uses in order to import events, organizers, and venues. These changes went live with little notice to providers such as ourselves. At this point, it does not seem possible to reliably import any events, even if you created and ‘own’ events on Facebook and have linked Event Aggregator to Facebook using those same credentials.

This is frustrating for you, and for developers like us. As Facebook continues to alter what it allows us to access, we will continue to pursue a path forward for Event Aggregator to import Facebook events. We will continue to keep https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy and https://theeventscalendar.com/event-aggregator-status/ updated as this unfolds.

We really would like to work with you on this. Would you be interested in a license for the remaining time for one of our other plugins instead of a refund?

If you interested in a refund, you can fill out the refund form https://theeventscalendar.com/knowledgebase/refund-policy/.

Please let me know if you have any other questions!

Thanks
Courtney 🙂

May 30, 2018 at 1:18 pm in reply to: Aggregator test? #1542327

Courtney
Member

Hey Tyler

Hi there

At this time, we do not have a demo of Event Aggregator.

Read more at: Do you have a demo, examples I can see, or trial licenses?

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

May 30, 2018 at 1:04 pm in reply to: How do you suggest we add locations, as categories, tags, or sort later? #1542318

Courtney
Member

Hi Lorraine

To combine categories in a shortcode, it’d look more like [tribe_events view=”list” categories=”barbecue, black-tie”]

You can see on our demo site how to use the “Near” field: https://wpshindig.com/events/ (top row). For this to work, it searches the event description (see the post excerpts on the editor screen for including the city names to be discovered in the “Near” search).

The 2nd row is our Filter Bar plugin, which can sort out locations much better. It does not include additional shortcodes and only works on the /Events page at this time.

Calendar View Shortcodes https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/ and Widget Shortcodes https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/ work only with Events Calendar Pro https://theeventscalendar.com/product/wordpress-events-calendar-pro/ at this time.

We have a few other shortcodes for things such as single events https://theeventscalendar.com/knowledgebase/embedding-single-events-tribe_event_inline-shortcode/

Is there anything else I can help you with?

Thanks
Courtney 🙂
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Viewing 15 posts - 991 through 1,005 (of 5,607 total)

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