Event Aggregator URL

[ranthony360]

It’s also not good the find out after purchasing this product that the only way it works with URLs is if they have the same program.
Same complait with Facebook. Not cool selling a product that no longer works.

[Courtney]

Hey Robert

So sorry that has happened. The Other URL feature works with sites running The Events Calendar 4.5 or newer, along with Eventbrite imports.

We have had the warning notice up on Event Aggregator for about a month now as Facebook has been changing their access for us to use Events.

Facebook recently announced a range of changes (https://newsroom.fb.com/news/2018/04/restricting-data-access) to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an effect on a number of our users.

As part of this, a number of new restrictions were applied to their Events API, which is the specific protocol Event Aggregator uses in order to import events, organizers, and venues. These changes went live with little notice to providers such as ourselves. At this point, it does not seem possible to reliably import any events, even if you created and ‘own’ events on Facebook and have linked Event Aggregator to Facebook using those same credentials.

This is frustrating for you, and for developers like us.  As Facebook continues to alter what it allows us to access, we will continue to pursue a path forward for Event Aggregator to import Facebook events.  We will continue to keep https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy and https://theeventscalendar.com/event-aggregator-status/ updated as this unfolds.

We really would like to work with you on this.  Would you be interested in a license for the remaining time for one of our other plugins instead of a refund?

If you interested in a refund, you can fill out the refund form https://theeventscalendar.com/knowledgebase/refund-policy/.

Please let me know if you have any other questions!

Thanks
Courtney 🙂

[ranthony360]

Not looking for a refund, looking for a way to make things work. I think
what the product does do is great however I need it to do more.

[Courtney]

Hey Robert

I wish we had a better solution regarding the Facebook issue for sure.

As for importing other events, are you able to get an iCal/ICS file from other sources? This can be scheduled as a routine import if so.

Thanks
Courtney 🙂

[ranthony360]

Todays new problem

The Event Calender is missing from my plugins
I am the only admin
Nothing has changes on the site
No plugins have been added or removed

I have a paid accout, No suddenly I have no product and WordPress plugin installer reports seeing the folder but there is no access to the Calender or Importer

[Courtney]

Hey there

Please manually upload the plugin via FTP and see if it is in your Plugins list again.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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