[Courtney]

Hi Scott,

We don’t have a way for you to test this. However, I took a screenshot of my local install showing what the community submitted recurring event area would look like. Both plugins are designed to work together for this:

We do also have a 30 day refund policy in case you are not completely satisfied with your purchase.

Is there anything else you need help with?

Thanks,
Courtney

[Courtney]

Hi Tom

Could you try targeting the CSS on the page with the shortcode using something like this:


.tribe-events-shortcode {
line-height: 0!important;
}


Notice that it says .tribe-events-shortcode.

That should get you started. Let me know how it goes.

Thanks,
Courtney

[Courtney]

Hi Nancy,

I just checked with the team and learned actually your license should work for 1 of the sites within the multi-site. I’m so sorry I didn’t know that before.

That said, do you have WooCommerce installed with your plugin? You’ll need it to see that as an option vs. just the RSVP radio button.

As for the license, there is a known bug with how to enter that. I updated our bug report as well with this thread so you can be updated when it is resolved. The license key doesn’t fix the display a payment option issue you are having, or really have any new features. It just determines when you receive update notifications. Since your situation isn’t working, we can flag this forum thread as pending fix so you’ll get a notice via email about it.

Can you check on the WooCommerce install and network activated?

If you are still unhappy, we can certainly issue a refund.

Thanks,
Courtney

[Courtney]

Hi Ines,

Unfortunately we’re limited in helping with styling customizations, per our Support / Terms.

The furthest that I can help with your CSS needs is to offer this code:


.tribe-events-loop .tribe-events-event-meta {
background-color: transparent !important;
Border: 0px !important;
}

.tribe-events-list .tribe-events-venue-details {
border-top: 0px !important;
}

But a few tips to help you carry this further include:

1. Typically, don’t change the theme or plugin’s css files, they will be overwritten on updates. To avoid this, follow the steps outlined in Themer’s Guide
2. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
3. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
4. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

I hope this helps.

Thanks,
Courtney

[Courtney]

Hi Ines

The best way to modify the CSS code for mobile is to use our Themer’s Guide and then modify the mobile CSS styling.

That file is located at:

/wp-content/plugins/the-events-calendar/src/resources/css/tribe-events-full-mobile.min.css

Let me know if this works for you.

Thanks 🙂
Courtney

[Courtney]

Hi David

I’d really like to help you get that fixed. 🙂

Can you send along your System Info? It’ll help me see all sorts of helpful details to determine why you are experiencing this issue.

Thanks,
Courtney

[Courtney]

Hi Nancy,

Unfortunately, your license doesn’t support a multisite install of the plugin. You can review the license options at https://theeventscalendar.com/product/wordpress-event-tickets-plus/.

Will upgrading work for your needs?

If there’s anything else I can do to help, let me know.

Thanks,
Courtney

[Courtney]

Hello 🙂

Try this:


.tribe-events-event-image img
{
padding-right: 20px;
}


That should give you a little space between the featured image and the text.

Let me know if that works for you.

Thanks,
Courtney

[Courtney]

Hello Deloris

I’m sorry this isn’t working for you yet. I’d like to help get this resolved 🙂

Has the same venue previously work? If so, the Eventbrite API might be having some downtime. Is this event not working while other events are working?

Another alternative is to follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, would you mind enabling WP_DEBUG and sharing any messages you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

Thanks,
Courtney

[Courtney]

Hi Íñigo

I’d like to help you with as much of this as we can.

To change the size of the font for the price, it’s a simple CSS fix.


/* Body content full width */

.tribe-events-list .tribe-events-event-image+div.tribe-events-content
{
width: 100% !important;

}

/* Increase price font size */
div.tribe-events-event-cost {
font-size: 2rem;
}


However, to change the featured image with wrapped text, you’ll want to check out the Themer’s Guide and additional documentation in the Featured Images article. Unfortunately, we cannot help with customizations.

You’ll start by copying the folder and files from the plugin over to a folder within your theme. This will prevent plugin updates from conflicting with your customizations.

Then, you’ll locate the list view mode that displays the featured image and place it where you’d like.

After that, you’ll be able to use CSS to modify the location.

I hope this helps you.

Thanks,
Courtney 🙂

[Courtney]

Hi Scott

It sounds like you’ve got a fun project in the works.

The Events Calendar Pro plugin does allow for recurring events. This would meet your needs for repeats.

To allow users to submit events, you’d want the Community Events plugin as well.

Is there anything else I can help you with?

Thanks,
Courtney 🙂

[Courtney]

Hi Emma 🙂

We do have a non-profit program. Please complete the application at https://theeventscalendar.com/apply-for-npp/.

Let me know if there’s anything else I can do to help.

Thanks,
Courtney

[Courtney]

Hi Kamran

I wish that the ticket order sorting were a little easier. But the good news is that you can sort by price.

At the bottom of https://theeventscalendar.com/knowledgebase/changing-the-order-of-tickets/ is a guide to sorting by price.

Do notice at the beginning of the guide, it refers to the Themer’s Guide. You’ll need to follow the steps there as well so you place the override code in the correct location.

Please let me know how you make out 🙂

Thanks,
Courtney

[Courtney]

Hi Virginia

I’m sorry you aren’t seeing the events in your category. Can you provide a link to the category and a link to an event that should display within it?

I’d really like to help you get this fixed. 🙂

Thanks,
Courtney

[Courtney]

I’m sorry to hear that the update isn’t showing.

When you are not seeing the update notice, deactivating the plugin usually works (as long as your license is still valid).

If that doesn’t show the update, then it is sometimes necessary to completely delete the plugin and reinstall it from scratch (which causes no loss of data by the way).

Is there anything else I can help you with ?

Thanks,
Courtney

[Author]

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