[Courtney]

Hi Kai

I’ll refer you to the response my teammate Cliff provided someone else about the same topic: https://theeventscalendar.com/support/forums/topic/how-do-i-add-the-event-date-to-the-url-structure/#post-1202173

Thanks
Courtney 🙂

[Courtney]

Hey James

In Google Calendar, you can create multiple “calendars”. https://cloudup.com/c5D4sYZB0AR

This would allow you to categorize your events with each having a unique address to share from a single Google account to the site to import with Event Aggregator .

Then in Event Aggregator , you can set a category upon import in Events » Imports » New Imports.

Let me know if this works for you.

Thanks
Courtney 🙂

[Courtney]

Hey Kevin

LaToya hasn’t received your request. Please fill out the form at non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.

⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.

Thanks
Courtney 🙂

[Courtney]

Hi Kevin

I’m checking with LaToya about that now.

I’ll share an update soon.

Thanks
Courtney 🙂

[Courtney]

Hi there

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WooCommerce & WordPress core) are at their latest versions?

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

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Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/. 

You might find your plugin conflict quickly by using Plugin Detective https://wordpress.org/plugins/plugin-detective/.

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/). 

If you are unable to do so, please install the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes. See https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting for how to do this.

Please share or reshare in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ as well after your tests so that we can better diagnose the issues you are having. 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hi Rogier

So sorry this happened again. This is not a common occurrence for us. Can you tell us who your website is hosted with? I’d like to see if our team can dig a bit deeper as to why this is happening.

Do you have it all working now?

Thanks
Courtney 🙂

[Courtney]

Hi there Sue

I visited your site and checked the Javascript errors. (Using Your Browser to Diagnose JavaScript Errors)

It looks like you don’t have a Google Maps API key activated. You can view how to do that at https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/.

Google recently required that all uses of their maps will need an API key, and that the user must list a credit card on file. The service is still free to use the map, but to cut back on abuse, they want a card on file. https://theeventscalendar.com/important-google-maps-api-changes/

Let me know if setting your API key resolves the issue.

For more help troubleshooting Google Maps, see https://theeventscalendar.com/knowledgebase/troubleshooting-google-maps/.

Thanks
Courtney 🙂

[Courtney]

Hello Karanpreet

You can install The Events Calendar for free to add in some of the functionality that your theme has integrated with our plugin.

If you would like all the calendar layout options, recurring event support, and the ability to use shortcodes, those features are included in Events Calendar Pro. This has an annual renewal license.

You can see all of our plugins in use on WP Shindig Demo Site https://wpshindig.com/events/ (this does include some features beyond just TEC/ECP.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Thomas

Events Calendar Pro is an annual license. The renewal ensures you receive ongoing updates for security, bug fixes, and new features, as well as access to our help desk. The plugin will continue to work when your license expires, except it will no longer be able to update and no further support will be provided.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Thanks Kevin. LaToya should respond soon.

Courtney

[Courtney]

Hey Belinda

WooCommerce can be found by going to Plugins » Add New. They have a guide on how to get started at https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/.

You won’t see tickets unless you have a way to process payments for those tickets.

Let me know if adding Woo enables the license key for Event Tickets Plus.

Thanks
Courtney 🙂

[Courtney]

Hi Adrian

We do not have a duplicator option but do offer recurring events. https://theeventscalendar.com/knowledgebase/pro-recurring-events/

If that doesn’t meet your needs, check out https://wordpress.org/plugins/duplicate-tec-event/. This is a 3rd party plugin that we do not maintain or support officially. However, it sounds like exactly what you want.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there

Since you’ve marked this as resolved, I’ll close out the thread for now. If you run into any future issues, let us know.

Thanks
Courtney 🙂

[Courtney]

Hi Kaci

I’m sorry we were not able to meet your needs. We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Please let me know if you haven’t gotten a response from us within 48 business hours.

Thanks
Courtney

[Courtney]

Hey Chuck

At this time, we do not have a demo of the back end.  However, you can see for a demo of the front end of our products.  Check it out at WP Shindig Demo Site https://wpshindig.com/events/. 

Read more at: Do you have a demo, examples I can see, or trial licenses?

However, we do have full REST API functionality in the free The Events Calendar (not yet in other plugins). https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/ is a great guide to check out the functionality. Could you set up a version to test out if it has the integration you need?

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Author]

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