[Courtney]

Hello Matteo

We include an RSVP feature (free tickets) in our free plugin Event Tickets. Can you test that out and see if it meets your needs?

Thanks
Courtney 🙂

[Courtney]

Hello Michael

We’ve recently released an update to Filter Bar that should resolve this issue. Can you give it a test?
https://theeventscalendar.com/release-filter-bar-4-5/

Thanks
Courtney 🙂

[Courtney]

Hello Jeff

I am seeing your license active on:

• pub44.hotpepper.com
• conscioustransformation.com

What is the server’s address that is sending this error?

Have you tried using a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/ while activating the license?

Do you have anything on the dev server that would be blocking external requests, such as maintenance plugins?

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Courtney]

Hello Joakim

I’ve very sorry this is happening. You have encountered a known bug. We expect to ship a solution to this within a few days, though I can’t promise that officially. I am flagging this thread so you will be notified as soon as an update is available. I’m terribly sorry for this inconvenience.

Thanks
Courtney 🙂

[Courtney]

Hello Andreas

Events Calendar Pro and Event Tickets Plus have different price points each depending upon how many sites you want to install each plugin on. How many sites would you like these to be installed on?

You can see our bundle deals at https://theeventscalendar.com/bundles/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Christine

Add this snippet to either your child theme’s functions.php file or use the My Custom Functions plugin. 

add_filter( 'tribe_events_this_week_day_format', function() { return 'l'; } );

Let me know if that works for you.

Thanks
Courtney 🙂

[Courtney]

Hello Stephanie,

I’m going to move this question into the Events Aggregator forum.

Unfortunately, you’ve come across a known bug. We are aware if this issue, and hope to have a solution released within just a few days. I will make sure you are notified here as soon as that update is available.

Thanks
Courtney 🙂

[Courtney]

Hello Mitchell

Unfortunately at this time Filter Bar only displays on the default events page.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

Thanks
Courtney 🙂

[Courtney]

Hi Dave

I’m sorry this is happening. I believe you’ve encountered a known bug. We have an update shipping in the very near future that should resolve this.

To confirm, you’ve entered your license key, and then it looks like it activates, and soon after it just erases your license?

Thanks
Courtney 🙂

[Courtney]

Great Mitchum. Thanks again for your help with this.

Courtney 🙂

[Courtney]

Thanks for clarifying Mitchum

I notice you’ve marked this as resolved. Is it working now for you on your site?

Thanks
Courtney 🙂

[Courtney]

Hi Terry

I’m sorry it cost you so much when we were ready and available to help. The conflicts testing and system information are absolutely essential to all our support.

We have had great results with keeping the forums online so that users can search and see if others have had the same situation happen.

If you have further support needs, please to reach out with your System Info and Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ results.

Thanks
Courtney 🙂

[Courtney]

Not a bother at all Cinnamon. I’m glad that was an easy thing to figure out.

Thanks
Courtney 🙂

[Courtney]

Thanks Rainer, I’m happy to hear that worked for you.

Courtney 🙂

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