[Courtney]

Hello Abigail

Before I can assist you further, I need some help from you. Can you send me a screenshot of the issue you are seeing?

Also, I am only able to see some of your System Info. Do you have Event Tickets already installed?

Thanks
Courtney 🙂

[Courtney]

Hi Bruce

To make that method work, you’d still need Eventbrite Tickets. The settings for that would then appear under Events » Import. You don’t need to be the owner of the Eventbrite events.

See https://theeventscalendar.com/knowledgebase/importing-events-from-eventbrite-com/ Eventbrite Event ID.

Does this help clarify?

Thanks
Courtney 🙂

[Courtney]

Thank you Tony for your help confirming which issue we’re looking at here. I expect a fix to ship within a few days.
Courtney

[Courtney]

Sure thing Rory. Do let us know if you have any other questions.

Thanks
Courtney 🙂

[Courtney]

Hey Rocky

It’ll still be a few days before our next routine maintenance release. We will definitely announce it here as soon as it is available.

Thanks
Courtney 🙂

[Courtney]

Thanks Heather. Let us know if there’s anything else we can help with.
Courtney 🙂

[Courtney]

Hi Pascal – can you resend your System Info to me? It looks like I can’t see your plugins at this time.

Please go to Settings » Permalinks and just save the settings? I want to see if this refreshes the permalinks cache to enable the default events page to display.

Also, can you test by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Mary Jane

Before resetting the license, can you walk through the steps on Moving Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/. This should resolve the issue for you.

Thanks
Courtney 🙂

[Courtney]

Hello Matthew,

With Event Aggregator, you can start at 100 import sources per day. It counts based upon the number of sources, not upon the number of events it gathers. Does that clarify things?

Do note with Facebook, pages/groups/etc must list events publicly to be imported successfully.

Thanks
Courtney 🙂

[Courtney]

Hi Bruce

At this time, Eventbrite Tickets is it’s own plugin apart from Event Aggregator . If the iCal option works for you, that might be a good solution. If you are only looking for Eventbrite specific integration at this time, perhaps that plugin would work better for your needs.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Heather

We don’t offer a solution for quickly duplicating events outside of the recurring event options. But, you could check out a 3rd party plugin that we do not officially support: https://wordpress.org/plugins/duplicate-tec-event/.

Would this work for you?

Thanks
Courtney 🙂

[Courtney]

Hello Rox

You have 3 options for handling imports:

• Overwrite my event with any changes from the original source.
• Do not re-import events. Changes made locally will be preserved.
• Import events but preserve local changes to event fields.

After 1 year, Event Aggregator will also stop functioning. Unlike our other plugins, this one relies upon our server to process the importing. The exception to this is manual .csv file imports that cannot be scheduled.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Nenad

With Events Calendar Pro, we include a map view that integrates with Google Maps. You can see it in action on our demo site: http://wpshindig.com/events/map/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Trevor

When I use the “search” field for “Worcester”, I see the event listed. However, when I search in the “nearby” field, I do not.

Can you go to Events » Settings » General » Map view search distance limit and check the radius of the search area?

Please let me know if this works for you.

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

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