options not available

[Abigail Davis]

Hi there,

We dont have all the options available, I made sure the license key is copied in, but we only have the following options. Am I missing something?

Settings
Ticket field Sets
Help
Event Add-Ons

[Courtney]

Hello Abigail

Can you send me a screenshot of the issue you are seeing?

Also, I am only able to see some of your System Info. Do you have Event Tickets already installed?

Thanks
Courtney 🙂

[Abigail Davis]

Hi there,

See our dropdown does not have events or any of the items you have on your
video.

I also need to figure out how to make custom forms for an event?

[Courtney]

Hello Abigail

Before I can assist you further, I need some help from you. Can you send me a screenshot of the issue you are seeing?

Also, I am only able to see some of your System Info. Do you have Event Tickets already installed?

Thanks
Courtney 🙂

[Martin Briercliffe]

This is exactly the same problem I posted today but worded differently. Unfortunately I haven’t had a reply yet

[Courtney]

Hey Martin, I just found your thread and will continue assisting you there.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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