Import successfully queued but won’t run

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  • August 4, 2017 at 10:44 am #1330871
    Stephanie
    Participant

    Hello All,
    I’m running WP version 4.8.1 with TEC 4.5.9 and TEC pro 4.4.15.

    I do a manual weekly import from a google calendar every Friday, which had been fine until today.
    This morning I clicked the Run Import button and got the message “Successfully queued 1 scheduled import” but it never runs.

    I turned on log tracking but am getting no results showing anything wrong.
    What can I do to fix this? What’s causing this?

    Thanks,
    Stephanie

    August 7, 2017 at 12:01 pm #1331751
    Courtney
    Member

    Hello Stephanie,

    I’m going to move this question into the Events Aggregator forum.

    Unfortunately, you’ve come across a known bug. We are aware if this issue, and hope to have a solution released within just a few days. I will make sure you are notified here as soon as that update is available.

    Thanks
    Courtney 🙂

    August 12, 2017 at 5:55 am #1334386
    Stephanie
    Participant

    Hi Courtney,
    Thank you for moving my thread to the correct location.
    I’ve updated to the release that came out this week:

    The Events Calendar – 4.5.10
    The Events Calendar PRO – 4.4.15

    And the issue still exists.
    I hope this is helpful, and I do see a few other posts about this now. I’ll keep following the forum and watching for updates.

    Thanks,
    Stephanie

    August 14, 2017 at 4:20 am #1334837
    Courtney
    Member

    Thanks Stephanie. We will keep you posted when the solution is available via updates.

    Thanks
    Courtney 🙂

    August 22, 2017 at 7:27 am #1338520
    Stephanie
    Participant

    This reply is private.

    August 23, 2017 at 6:00 pm #1339456
    Courtney
    Member

    This reply is private.

    August 23, 2017 at 6:09 pm #1339458
    Stephanie
    Participant

    Thank you, I don’t mean to add pressure. I know this is a hot issue for you.
    I ask only because my clients ask me, and now I can at least say we’re talking and you’re working on it.

    Thank you for this info, I’ll keep an eye out for updates.
    Have a great day!

    August 24, 2017 at 5:41 am #1339634
    Courtney
    Member

    Sure thing Stephanie. We really should have an update out in the very near future.

    Thanks
    Courtney 🙂

    September 10, 2017 at 2:32 pm #1347316
    Stephanie
    Participant

    Hi Courtney,
    It looks like the release that came out today (The Events Calendar 4.5.12.2 & The Events Calendar PRO 4.4.17) fixed my issue, I’ve upgraded and successfully tested.

    Thank you for your help, this ticket can be closed.
    Stephanie

    September 11, 2017 at 3:52 am #1347432
    Courtney
    Member

    That is great to hear Stephanie! Thank you so much for sticking this out with us while we get it working again.

    Thanks
    Courtney 🙂

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