Problem with filter bar and week view

[Mitchell Mink]

Hi, we have problems with the standard events archive. When we use the short code it is all good.

We have the events PRO and the filter bar installed and active. We want to show the events and filter by category using Ajax. That doesn’t work at all on the standard events template. When we use the short code on another page template it works fine except we cannot load the filter bar there. Is there an option to load the filter bar in that custom page or can you help us with the events archive page? We are lost!

The error:
TypeError: x.bootstrapDatepicker is not a function. (In ‘x.bootstrapDatepicker(r.datepicker_opts)’, ‘x.bootstrapDatepicker’ is undefined)

We already disabled bootrap from loading with the conditionals from this forum. That doesn’t work either. We also loaded several jQuery versions without succes.

Thanks in advance!

[Courtney]

Hello Mitchell

Unfortunately at this time Filter Bar only displays on the default events page.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

Thanks
Courtney 🙂

[Mitchell Mink]

Thanks for the reply. But i think you missed the first part of the question. The problem with the javascript. Can you also check that? Thanks

[Courtney]

Hi Mitchelle

Can you test a few things?

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

Then also test with your current settings for Javascript errors:

Using Your Browser to Diagnose JavaScript Errors

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Mitchell Mink]

This reply is private.

[Courtney]

Hi Mitchell

Can you share which libraries you removed and why? Our plugins may need some that were removed.

Can you also share a link to the exact page where our calendar resides and the filter bar should be active?

Thanks
Courtney 🙂

[Mitchell Mink]

This reply is private.

[Courtney]

Hi Mitchell

At this point, I’d suggest a fresh install of WordPress and a fresh install of a default theme. You could do this in a folder/subdirectory on your existing site. Then install just our plugins. Please confirm if the issue persists at that time. Then begin removing the scripts you referenced: bootstrap, modernizer, jquery, google maps, etc, one at a time. Determine which of these is necessary to operate our plugins, if a conflict does arise.

Thanks
Courtney 🙂

[Mitchell Mink]

This reply is private.

[Courtney]

Hi Mitchell

The recommendation for a test site is a temporary step. Our goal is to identify if there is actually a bug in our software or if the problem is in by a theme, a plugin, or any other customizations, such as deleting libraries. If the test site functions with the libraries removed, then we know that the issue is elsewhere.

We definitely want to see your site working ASAP.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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