My Events Calendar is Not Working?

[Terry Sullivan]

My events calendar is not working. When I click on my “Speaking” tab, it doesn’t show up? Can you help me with this?

[Terry Sullivan]

The Event Calendar link doesn’t show up at the top of my Admin page. The plugin is installed?

[Courtney]

Hello Terry

I’d love to take a look at this. Can you provide a link to your website?

Also, please share you System Info with us.

Finally, it might help to go through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Terry Sullivan]

Hi Courtney,

I hope you can help me. I’m beyond frustrated. I’ve used The Event Calendar
Pro for many years, and it stopped working all of a sudden. I’m a presenter
for a living and now know, one knows where and when I’ll be presenting.

My website is buzzpro.com. I deactivated and uninstalled the program. Now
when I try to re-install the event calendar, I get a message “installations
failed because the destination folder already exists.) So now, I can’t even
re-install this.

Can you help me, please?

[Courtney]

Hey Terry

If you can’t remove the plugin by going to Plugins » Installed, you’ll need to get in to your hosting area either via FTP or if you have cPanel, browse the file manager and delete the plugin. http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

Please do send in your System Info and your results from Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/. I hope we can clear this up soon.

Thanks
Courtney 🙂

[Terry Sullivan]

Hi Courtney… Can you please help me with my previous email question?

[Terry Sullivan]

Can you please help me with my previous email question?

Thank you!

[Courtney]

Hi Terry

I will certainly do all I can to help. But before I can assist any further, I really do need the results of your conflicts test and system information. Can you share your findings?

Thanks
Courtney 🙂

[Terry Sullivan]

I had to hire a web-site developer to fix this issue. Cost me a fortune, but I got it fixed. Too bad you guys don’t offer phone support. The emails back and forth didn’t work for me!

~Terry

[Courtney]

Hi Terry

I’m sorry it cost you so much when we were ready and available to help. The conflicts testing and system information are absolutely essential to all our support.

We have had great results with keeping the forums online so that users can search and see if others have had the same situation happen.

If you have further support needs, please to reach out with your System Info and Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ results.

Thanks
Courtney 🙂

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