Error connecting to server?

[Dave]

I’ve attached a screenshot of our system status. We can’t seem to connect to the Event Aggregator server. Is there something we need to do on our end?

[Courtney]

Hi Dave

I’m sorry this is happening. I believe you’ve encountered a known bug. We have an update shipping in the very near future that should resolve this.

To confirm, you’ve entered your license key, and then it looks like it activates, and soon after it just erases your license?

Thanks
Courtney 🙂

[Dave]

Hi Courtney,

Yes, I suppose that is what happened – the license was fine for a while, but then I noticed updates weren’t happening today, and it said I needed to activate the aggregator. I did that, and then the server error appeared.

[Courtney]

Thanks for helping clarify that Dave. I do expect a solution for this to be available within the next few days, and am very eager myself to get this working again. I’ll be sure you are notified as soon as that is available.

Thanks
Courtney 🙂

[Nico]

Hey,

Just wanted to share with you that a new maintenance release is out, containing a fix for this issue ?

These are the improvements shipped for Events Aggregator this release:

• Fix – Avoid Event Aggregator previews or scheduled imports being marked as failures.
• Fix – Fixed an issue that would sometimes render Event Aggregator options invalid even with a valid license.
• Fix – Fixed an issues where Event Aggregator scheduled imports could not run other than manually.
• Tweak – Improve Event Aggregator message regarding Facebook token expiration.
• Tweak – Support importing from URLs (Event Aggregator) where the protocol hasn’t been specified by defaulting to HTTP.
• Tweak – Added filter: tribe_aggregator_meta_source to filter the Event Aggregator import source.
• Tweak – Added filter: tribe_events_linked_post_meta_values_{$current_linked_post_meta_key} for filtering the array of values retrieved for a specific linked post meta field.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-21-august-2017/

Please update the plugins and let us know if the fix works for you,
Cheers,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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