[Courtney]

Hey Martin, I just found your thread and will continue assisting you there.

Thanks
Courtney 🙂

[Courtney]

Hey Martin

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. I see you may have already deactivated all plugins, but can you also try using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hello Lawrence

Oop! So sorry about that. I haven’t tried out other bulk delete plugins and unfortunately don’t have a faster solution at this time. https://wordpress.org/plugins/wp-bulk-delete/ says that it deletes custom post types, which includes our “Events” post type. That might be a solution for you.

I’d love to know if that works.

Thanks
Courtney 🙂

[Courtney]

Hello Andreas,

A personal license for each will be $89 USD, totalling $178 USD.

Do you have any other questions I can help you with?

Thanks
Courtney 🙂

[Courtney]

Thanks for helping clarify that Dave. I do expect a solution for this to be available within the next few days, and am very eager myself to get this working again. I’ll be sure you are notified as soon as that is available.

Thanks
Courtney 🙂

[Courtney]

Hello James

We’d be happy to help sort that out for you.

Please send an email to

support [at] theeventscalendar [.] com

Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID

Thanks
Courtney 🙂

[Courtney]

Great Christine

Do let us know if you need any other help.

Thanks
Courtney 🙂

[Courtney]

Hi Corry

That does sound like a reasonable solution for now. I expect this resolution to ship now within a day or so, but again, am not at liberty to make such promises. We very much want this solved soon!

Thanks
Courtney 🙂

[Courtney]

Hi Kyle

Unfortunately, we do not have any smaller options available. Just to be clear, that $89 will cover the cost of 1 year with the service, provide updates, and provide access to support.

How else can I help you?

Thanks
Courtney 🙂

[Courtney]

Hello Lynnette

I wish I had a super precise answer here. First, I’d suggest submitting your sitemap (https://kb.yoast.com/kb/enable-xml-sitemaps-in-the-wordpress-seo-plugin/) to https://www.google.com/webmasters/tools/home?hl=en.

You can then pass your site’s default calendar page through https://search.google.com/structured-data/testing-tool/u/0/. We use JSON-LD markup to show events.

However, if you’d like to try schema, I’d suggest https://wordpress.org/plugins/all-in-one-schemaorg-rich-snippets/. On any post/page/event/custom post type, this plugin would allow you to select that it is an event and populate those results in schema markup. I can’t promise that it will ultimately do much. Google will do what it wants with the data.

I do hope some of this helps. Again, we’d love to have a solid way to ensure search engines always picked up on the data that we already make available.

Thanks
Courtney 🙂

[Courtney]

Hello Gerard

To achieve this look, the client did a fair amount of customizations programmatically. You can read on how to start customizing at our Themer’s Guide.

However, we’re limited in helping with styling customizations, per our Scope of Support / Terms. Once you’ve got a good start, we are happy to review a bit of your code to polish it up.

Please let me know if I can help you further.

Thanks
Courtney 🙂

[Courtney]

Hello Michelle & Rudi

I’m very sorry this is still happening. We expect to ship a solution to this issue very soon, though I can’t promise it officially. For now, I’ve flagged this thread so you will be notified as soon as a solution is available.

Thanks
Courtney 🙂

[Courtney]

Hello Robert

I am sorry we are unable to meet your needs.

We’d be happy to help sort that out refund for you.

Please send an email to

support [at] theeventscalendar [.] com

Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID

Thanks
Courtney 🙂

[Courtney]

Hello Knud

I’ve moved this thread into the Event Aggregator forum.

It looks like unfortunately you’ve encountered a known bug. We hope to have a solution available within a few days, and I’ll be sure that you are notified as soon as it launches.

I’m sorry this is happening. Our team is working on the resolution now.

Thanks
Courtney 🙂

[Courtney]

Hello again Jérôme 🙂

I’m sorry that that photo view isn’t working correctly yet. Can you switch to a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the photo view works correctly there? That will help us narrow down what isn’t working.

Thanks
Courtney 🙂

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