License key not working

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  • Author
    Posts
  • #1331685
    Jeff Klein
    Participant

    We tried to install our upgraded license key to our dev server but the key is returning the error “Sorry, key validation server is not available.”

    #1331779
    Courtney
    Member

    Hello Jeff

    I am seeing your license active on:

    • pub44.hotpepper.com
    • conscioustransformation.com

    What is the server’s address that is sending this error?

    Have you tried using a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/ while activating the license?

    Do you have anything on the dev server that would be blocking external requests, such as maintenance plugins?

    Thanks
    Courtney 🙂

    #1341827
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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