Courtney

Forum Replies Created

Viewing 15 posts - 3,766 through 3,780 (of 5,607 total)
  • Author
    Posts
  • in reply to: Cant connect to facebook #1334039
    Courtney
    Member

    Hey Tom

    It looks like you encountered a bug that we had this morning. We’ve updated our servers. If you try this now it should connect. Please let me know how it goes.

    Thanks
    Courtney πŸ™‚

    in reply to: Limit Grid Display to 3 Events #1334035
    Courtney
    Member

    Hello Analiese

    At this time, we don’t have a shortcode that can accomplish exactly what you are envisioning. However, it looks like another user has requested a similar feature. Here’s the solution that Trisha suggested for that: https://theeventscalendar.com/support/forums/topic/photo-view-shortcode-2/#post-1287474.

    This would be a good start on how to achieve this.

    Is there anything else I can help you with?

    Thanks
    Courtney πŸ™‚

    in reply to: Login with Facebook loops in Events Aggregator #1334026
    Courtney
    Member

    Hi Tom, could you open another ticket as well and provide your System Info?

    Thanks
    Courtney πŸ™‚

    in reply to: Permaliniks #1334025
    Courtney
    Member

    Hi Remy

    I’d like to try to reproduce this issue. Can you send me a link of a recurring event on your site, and if possible, links to several instances where it is doubled.

    Thanks
    Courtney πŸ™‚

    in reply to: Address Error #1334020
    Courtney
    Member

    Hi Kandace

    I noticed that the Eventbrite link of the venue is .scom vs s.com. I doubt that’s our issue here.

    I just used http://staging.royalcoffee.com/event/this-is-a-test-event/ to create a venue locally and did not receive error messages. Can you try to create a new venue with the same address, but a different venue name and try to use that? I really want to find out why I you are getting errors that I can’t replicate.

    So sorry this is taking a while to sort out.

    Thanks
    Courtney πŸ™‚

    Courtney
    Member

    That is a great workaround for now. Unfortunately it is still more tedious than we would prefer, but I will pass along this info as a temporary workaround. Thank you so much Michelle!

    Courtney πŸ™‚

    in reply to: Pro, aggregator, eventbrite integration question #1333999
    Courtney
    Member

    Hi Rob

    Event Aggregator can be scheduled to automatically import events from Facebook. If you want to then synchronize that to Eventbrite, I’d suggest also using Eventbrite Tickets.

    Your process would look like Create event on Facebook Β» Gets imported on schedule to your site Β» Edit event on your site for the Eventbrite information Β» Save/Publish so it sends to Eventbrite.

    Does that make sense?

    Is there anything else I can help you with?

    Thanks
    Courtney πŸ™‚

    in reply to: Connect Facebook to Event Aggregator #1333995
    Courtney
    Member

    I am also moving this to the Event Aggregator forum, as we no longer support or maintain our retired iCal importer plugin.

    Thanks
    Courtney πŸ™‚

    in reply to: Connect Facebook to Event Aggregator #1333994
    Courtney
    Member

    Hi Tammy

    I just ran through that test on my own server and can confirm it seems you’ve just discovered a bug. I have flagged this thread so you will be notified as soon as we have a solution. I’m very sorry for the inconvenience.

    Thanks
    Courtney ?

    in reply to: Login with Facebook loops in Events Aggregator #1333992
    Courtney
    Member

    Good day Gregory

    I just ran through that test on my own server and can confirm it seems you’ve just discovered a bug. I have flagged this thread so you will be notified as soon as we have a solution. I’m very sorry for the inconvenience.

    Thanks
    Courtney πŸ™‚

    in reply to: Moving website #1333986
    Courtney
    Member

    Hello Andrew

    I would suggest exporting via Tools Β» Export via the older site. Then on the new site, install The Events Calendar first. Go to Tools Β» Import and upload the file(s) from the older site. Confirm that all is working as it should, then move on to installing Events Calendar Pro.

    Please let me know how this goes πŸ˜€
    Courtney

    in reply to: Staging environement – Licence Key #1333984
    Courtney
    Member

    Hello Uwe

    I believe you just need to swap your license from the staging server. Please see the steps on Moving Your License Key.

    Thanks
    Courtney πŸ™‚

    in reply to: Calendar widget month view featured events #1333980
    Courtney
    Member

    Hi Stuart

    To better help you, can you please provide us with your System Info and a link to the exact page with the month view widget?

    Thanks
    Courtney πŸ™‚

    in reply to: Renewed License still says Expired in WP Dashboard #1333976
    Courtney
    Member

    Hi Mack

    We’d be happy to help sort that out for you.

    Please send an email to

    support [at] theeventscalendar [.] com

    Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID?

    Thanks
    Courtney πŸ™‚

    Courtney
    Member

    Hello AShish

    I’m sorry to say we have a known bug that you’ve encountered. Our team is working on a fix for this, and I will be sure you are notified as soon as this is available.

    Thanks
    Courtney πŸ™‚

Viewing 15 posts - 3,766 through 3,780 (of 5,607 total)