Staging environement – Licence Key

[Uwe Matern]

Dear Tribe Team,

we are using several of your plugins (Pro Versions and more) successfully.

Now, we want to build (again) a staging environement which is a service from our hosting provider. The cloning process was successful but not the message from your plugins comes, that we are out of licences. (see attachment)

The staging env. will be exclusively used for admin and testing purposes only. No visitor nor Google will see it.

How shall we proceed?

[Felix]

This reply is private.

[Courtney]

Hello Uwe

I believe you just need to swap your license from the staging server. Please see the steps on Moving Your License Key.

Thanks
Courtney 🙂

[Uwe Matern]

This reply is private.

[Courtney]

Yes Uwe, you will need to swap the licenses. Currently our staging requirements are documented at Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/. We do specify which domain structures that we currently support for staging sites. 

If your site doesn’t match the criteria, you can still use the plugin.  You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/.  If you need to contact support during that time, please manually send in your System Info.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Uwe Matern]

This reply is private.

[Courtney]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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