Home › Forums › Calendar Products › Events Calendar PRO › Staging environement – Licence Key
- This topic has 8 replies, 3 voices, and was last updated 6 years, 8 months ago by Uwe Matern.
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August 11, 2017 at 1:44 am #1333939Uwe MaternParticipant
Dear Tribe Team,
we are using several of your plugins (Pro Versions and more) successfully.
Now, we want to build (again) a staging environement which is a service from our hosting provider. The cloning process was successful but not the message from your plugins comes, that we are out of licences. (see attachment)
The staging env. will be exclusively used for admin and testing purposes only. No visitor nor Google will see it.
How shall we proceed?
August 11, 2017 at 2:27 am #1333948FelixParticipantThis reply is private.
August 11, 2017 at 5:11 am #1333984CourtneyMemberHello Uwe
I believe you just need to swap your license from the staging server. Please see the steps on Moving Your License Key.
Thanks
Courtney 🙂August 12, 2017 at 12:59 am #1334365Uwe MaternParticipantThis reply is private.
August 14, 2017 at 4:49 am #1334852CourtneyMemberYes Uwe, you will need to swap the licenses. Currently our staging requirements are documented at Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/. We do specify which domain structures that we currently support for staging sites.Â
If your site doesn’t match the criteria, you can still use the plugin. You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/. If you need to contact support during that time, please manually send in your System Info.
Is there anything else I can help you with?
Thanks
Courtney 🙂August 16, 2017 at 6:25 am #1335963Uwe MaternParticipantThis reply is private.
August 16, 2017 at 4:35 pm #1336479CourtneyMemberThis reply is private.
September 7, 2017 at 9:36 am #1346104Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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