[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Courtney]

Hello Marek

Can you provide me with the link to your site and specifically the events page? I’d be happy to take a quick look.

Thanks
Courtney 🙂

[Courtney]

Hi Nick

It sounds like you’ll want Eventbrite Tickets and Events Calendar Pro. Events Calendar Pro allows for We do offer Calendar View Shortcodes and Widget Shortcodes.

The week view can be customized to display a specific week:

[tribe_events view="week" date="2016-08-21"]

Would this work for you?

Thanks
Courtney 🙂

[Courtney]

Hi Laura

I’m sorry, we do not offer trial versions. We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Courtney]

Hi BJ

Can you provide us with a Database Dump? We’d like to set this up on our end. You can email that to support [at] theeventscalendar [.] com

http://www.wpbeginner.com/beginners-guide/how-to-make-a-wordpress-database-backup-manually/ is a good overview on how to backup your database.

Thanks
Courtney 🙂

[Courtney]

Hi Kevin

Can you try this code for the top placement?

/*
* The Events Calendar -  Add iCal Link Above Month View
* @ Version 3.9.3
*/
add_action('tribe_events_before_header', 'ecp_add_month_ical');
function ecp_add_month_ical() {
 if ( tribe_is_month() ) {
     echo '
    <div class="tribe-events-cal-links">';
    echo '+ Export Month\'s Events';
    echo '</div>
    <!-- .tribe-events-cal-links -->';
 }
}

I believe the code editor on our forum boards may have been at fault with otherwise working code.

Let me know if this moves the export option to the top for you.

Thanks
Courtney 🙂

[Courtney]

Sure thing Michael. Let us know if we can help any further.

Thanks
Courtney 🙂

[Courtney]

Hi Lee

Does the list view appear after going through the conflicts testing? https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ I wonder if this is a theme or plugin conflict possibly.

Thanks
Courtney 🙂

[Courtney]

Hi Michelle and Rudi

I completely understand your frustrations. I know our team is still hard at work on fixing even more issues that we found with Event Aggregator. I’m so sorry for the delays. We will notify you as soon as we possibly can.

Thanks
Courtney 🙂

[Courtney]

Hi Pascal

Unfortunately we have a policy of not logging in to clients sites. You can remove the method I just shared and instead try adding the Github code Cliff provided. Add this snippet to either your child theme’s functions.php file or use the My Custom Functions plugin. 

Thanks
Courtney 🙂

[Courtney]

Hi Michael

1. Correct, you can have the event submission be open to any website visitor if you want.

2. Out of the box, no, our plugin cannot perform email approval for events. This could be done with some customizations. We limit our customization services to when our customer support needs are lighter, but may be able to help with this.

3. Correct, Community Events works with The Events Calendar and Events Calendar Pro.

Thanks
Courtney 🙂

[Courtney]

Hi Stefan

First, can you send us your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info ? This will help us troubleshoot what might be happening.

Next, what were the results when you did the conflicts test? https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? Did you see Filter Bar working while using a different theme?

Thanks
Courtney 🙂

[Courtney]

Hi Kary

Your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ will really help us here.

Thanks
Courtney 🙂

[Courtney]

Hi Pascal

You’ll want to follow the Themer’s Guide for steps on this.

Start by copying this file: /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/list-widget.php

and place your version at [your-active-child-theme]/tribe-events/pro/widgets/list-widget.php

Then modify Line 39 with the code Cliff provided.

Let us know how that works for you.

Thanks
Courtney 🙂

[Courtney]

Hi Andrew

Here are a few tips to help you style that week view:

1. Start by modifying what you can at Appearance » Customize » The Events Calendar.
2. Typically, don’t change the theme or plugin’s css files, they will be overwritten on updates. To avoid this, follow the steps outlined in Themer’s Guide
3. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
4. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
5. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

Let me know how it goes.

Thanks
Courtney 🙂

[Author]

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