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August 30, 2017 at 8:32 am in reply to: Scheduled Imports are not running #1342364

Courtney
Member

Hi Oliver

You can view all of our tutorials at https://theeventscalendar.com/knowledgebase/plugin/event-aggregator/.

When you hover over the symbols, a tool tip will appear to clarify what each means.

– Green tick: Import Completed.
– Yellow Clock: Import Pending.
– Red exclamation: Import failed.

Per our developers: scheduled imports could remaing “pending” *for hours* while processing the feeds
many scheduled imports + low traffic = slow imports due to how WP-cron works

Please let me know if the red exclamations clear up.

Thanks
Courtney 🙂

August 30, 2017 at 6:54 am in reply to: Shortcode problem #1342322
Courtney
Member
Hi Ulf

Can you try using this shortcode instead?
```
[tribe_events_list tag="flexpaket"]
```
Let me know if that works for you.

Thanks
Courtney 🙂
August 30, 2017 at 6:45 am in reply to: Billing and Account #1342318

Courtney
Member

Hi Melissa

I am seeing a personal license for Events Calendar Pro and Community Events, as well at 100 imports for Event Aggregator. Is this correct?

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

August 30, 2017 at 6:31 am in reply to: Shortcode for Search feature for Events Calendar PRO #1342308

Courtney
Member

Hi Nikki

The best way we have to incorporate the search bar is to use shortcodes with the display that you want. See https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/ where it mentions “Tribe Bar”.

This will display the search bar above any of the views you choose using Events Calendar Pro.

Will this work for you?

Thanks
Courtney 🙂

August 30, 2017 at 6:20 am in reply to: edit view option and CSS for events calendar #1342301

Courtney
Member

Hi Lee

Can you test to see if this works? Go to WP Admin > Events > Settings > Display > Enable event views and just leave month activated + month as default view. Save Changes. Then select the desired view and default and re-save. Once that’s done go WP Admin > Settings > Permalinks and Save Changes.

Thanks
Courtney 🙂

August 30, 2017 at 6:10 am in reply to: List view missing multiple day events #1342292

Courtney
Member

That is odd Breanna

Can you recreate this as a new event with the same dates? Does the new version display?

Thanks
Courtney 🙂

August 30, 2017 at 5:41 am in reply to: Calendar and List styling / Show sidebar #1342282

Courtney
Member

Wow, I’m sorry to hear that! Most themes that integrate with our plugins do a great job with it.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

August 30, 2017 at 5:40 am in reply to: "find out more" link #1342280

Courtney
Member

Wonderful to hear Pascal! I’m so happy this is finally working. Please let us know if you have any further support questions.

Thanks
Courtney 🙂

August 30, 2017 at 5:39 am in reply to: Where do I find the Filter Bar on my page? #1342279

Courtney
Member

Thanks Stefan! I can see your System Info now 🙂

When you go to Events » Settings » Filters, do you have a few filters enabled?

When you disabled all other plugins except The Events Calendar, did Filter Bar appear?

Thanks
Courtney 🙂

August 30, 2017 at 5:30 am in reply to: SEO #1342273

Courtney
Member

Hi Sam

You can in fact set your calendar as the home page: https://theeventscalendar.com/knowledgebase/how-to-make-your-calendar-your-sites-home-page/.

Your SEO should not be negatively be impacted by our plugin. You might also consider Filter Bar to help your users sift through a large quantity of events. You can see a demo of this in ation as the 2nd bar on http://wpshindig.com/events.

Are you using any additional WordPress search tools? Some of our users have been using https://wordpress.org/plugins/relevanssi/ to improve WordPress built-in search.

Looking forward to hearing from you.

Thanks
Courtney 🙂

August 30, 2017 at 5:09 am in reply to: Licence Actualization #1342266

Courtney
Member

Thanks Leander! I’m glad all is set. Do let us know if you have any further questions 🙂

August 29, 2017 at 8:17 am in reply to: Calendar Pro Print the monthly calendar #1341752

Courtney
Member

Hi Robert

Surprisingly, most of our users thus far have not requested a printable calendar. Hence, it hasn’t been built yet.

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

Thanks
Courtney 🙂

August 29, 2017 at 8:16 am in reply to: Warning about license out of installs, due to aliased domains? #1341751

Courtney
Member

Hi Victor

I am curious – how did you set up the .info site initially? Was it a direct copy of the .net site? If so, or if you have any synchronizing happening, I would expect that to cause the license to be applied.

Thanks
Courtney 🙂

August 29, 2017 at 8:07 am in reply to: Theme compatibility etc #1341745

Courtney
Member

Hi Richard

Please see https://theeventscalendar.com/knowledgebase/new-user-primer-event-tickets/ to configure your Event Tickets settings.

Thanks
Courtney 🙂

August 29, 2017 at 8:02 am in reply to: Duplicate events imported from Google Calendar – me too! #1341742

Courtney
Member

This reply is private.
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