[Courtney]

Hi Janice

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hello Anna

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict.  Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. We recommend doing this on a staging site.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hey there

Community Events can accept user submitted events. However, the functionality to add the free RSVP would still require an admin to add/edit the ticket information on the back end dashboard. Users can submit events via the front-end and they can be stored as drafts until admins edit/publish them.

In theory, we want users to be able to combine Event Tickets with Community Events and Community Tickets to achieve this. However, at this time there is a bug. I will flag this thread so you know when Community Tickets should be resolved to handle this.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Adam

I’m glad you found what you needed. Let us know if we can help in any other way.

Thanks
Courtney 🙂

[Courtney]

Hi Cristina

I did hide the information shown.

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Thanks Elizabeth. Do let us know if there’s any other area that you need help with.

Thanks
Courtney 🙂

[Courtney]

Hi Vallis

Please go to your server’s files for your site.

wp-content » plugins » the-events-calendar » src. From here Tribe and Views are subdirectories.

Can you clarify what you are trying to do so I can better direct you?

Thanks
Courtney 🙂

[Courtney]

Hi Jan

Can you try flushing your permalinks? Go to Settings » Permalinks and just hit save. Then go to the event that should be recurring in your wp-admin dashboard and try to load the event. Also look at it from your calendar public view and see if this works.

Thanks
Courtney 🙂

[Courtney]

Hi Joshua

Sadly the best thing I can recommend is to wait for our developers to push out an update. We will notify you as soon as we can. I’m so sorry for the delays.

Thanks
Courtney 🙂

[Courtney]

Hi Sheryar

That is interesting. I will definitely test this out. Unfortunately your screen shot did not upload. If you were replying by email, we cannot receive attachments that way. Please visit https://theeventscalendar.com/support/forums/topic/events-aggregator-with-facebook-recurring-events/ to upload the file.

Thanks
Courtney 🙂

[Courtney]

Hi James

It looks like your refund request has already been processed.

Thanks
Courtney 🙂

[Courtney]

Hi Pranav

I see that this issue is a dupliate of https://theeventscalendar.com/support/forums/topic/event-tickets-plus-isnt-working/. I’ll mark this issue as a duplicate and let you finish it out over there.

Thanks
Courtney 🙂

[Courtney]

Hi Bob

Wow this gets more and more bizarre. Can you please check the test site out in a different browser, such as Firefox? I’m not seeing Javascript errors on your live site. Does the test site have a link I can use to access it?

Thanks
Courtney 🙂

[Courtney]

Thanks for the update Timothy. I’m glad all is working now.

Thanks
Courtney 🙂

[Courtney]

Hi Andrew

You can speak with me here. I’d be happy to answer any questions that you have. We do not offer phone or video conferencing support.

Event Aggregator does import Office 365 calendars into your website.

Let me know what other questions you have.

Thanks
Courtney 🙂

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