Courtney

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Viewing 15 posts - 2,926 through 2,940 (of 5,607 total)
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  • Courtney
    Member

    Hey there

    I’m sorry that is happening. It really shouldn’t. Can you try to save changes and see if it resolves this?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Search Function #1359925
    Courtney
    Member

    Hi Anthony

    That is the default behavior.

    You can provide the links to the category http://continuefit.com/events/category/nyc-fit-pro/ or tag http://continuefit.com/tag/nyc-fit-pro/ as a simple and fast solution.

    Weโ€™re limited in helping with styling customizations, per ourย Scope of Supportย /ย Terms.

    However, a starting point to customize can be found in the Themer’s Guide.

            <?php
            echo tribe_get_event_categories(
                get_the_id(), array(
                    'before'       => '',
                    'sep'          => ', ',
                    'after'        => '',
                    'label'        => null, // An appropriate plural/singular label will be provided
                    'label_before' => '<dt>',
                    'label_after'  => '</dt>',
                    'wrap_before'  => '<dd class="tribe-events-event-categories">',
                    'wrap_after'   => '</dd>',
                )
            );
            ?>
    

    This code is from our single event template and it could be added to an override for list/single-event.php (to add categories both to list view and event search, per each listed event).

    Add this snippet to either your child themeโ€™s functions.php file or use the My Custom Functions plugin.

    This is just a starting point, and you may need to do some more work to get this finished up. Let us know how it progresses.ย 

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Currency symbol follows value bug #1359906
    Courtney
    Member

    Hi Duncan

    Unfortunately, this is an issue we are already aware of and the team will address it in a future maintenance release of our plugins.

    I will set this thread’s status to “Pending fix” and link it to the report so we can let you know as soon as a bugfix is released.

    In the meantime, we have a workaround that will force the currency symbol to always be before the price. You should place the following code snippet into your theme’s functions.php file or use the My Custom Functions plugin:

    add_filter( 'tribe_reverse_currency_position', function(){ return null; } );

    Let us know if the snippet works for you.

    I apologize for the inconvenience and we’d appreciate your patience.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Event Aggregator #1359902
    Courtney
    Member

    Hi Melinda

    Event Aggregator does allow for single event imports using the “Other URL” option. However, this is limited at this time to only include other websites running WordPress with The Events Calendar v4.5 or higher. We hope to expand that import functionality in the future, but I don’t have any dates in the near future to offer. Do you know what the website you are importing from is using?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Calendar Pro Events List Layout #1359897
    Courtney
    Member

    Hey John

    You can get the list view for free in The Events Calendar, which is required for Events Calendar Pro to work.

    A preview of it is at our demo sitehttp://wpshindig.com/events/list/.

    If you want to customize things further to meet your needs, check out our Themer’s Guide. Weโ€™re limited in helping with styling customizations, per ourย Scope of Supportย /ย Terms.

    Is there anything else I can answer for you?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Refund, Accidental Purchase #1359887
    Courtney
    Member

    Hi Robert

    We normally ask people to go to https://theeventscalendar.com/knowledgebase/refund-policy/. However, since you still want to keep some of your product licenses active, I think our email support can help you better.

    Please send an email to support [at] theeventscalendar [.] com.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Need a refund #1359882
    Courtney
    Member

    Hi Basil

    I’m sorry you are having difficulties. I reviewed your support requests but couldn’t find any: https://theeventscalendar.com/support/forums/users/crstamonique/support/topics/. Is there something I can help you with? We really want to provide the best possible support for our customers.

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Photo view not all events #1359872
    Courtney
    Member

    Hi Mark

    Glad you found the solution. Let us know if you run into any other issues that we can help with.

    Thanks
    Courtney ๐Ÿ™‚

    Courtney
    Member

    After some more digging, it looks like we don’t have a way to tell Google to default to a specific region. However, we are researching this further. I don’t expect a quick solution on this, but will flag this thread so that when we do have a better answer, we will let you know.

    Thanks
    Courtney ๐Ÿ™‚

    Courtney
    Member

    Hi there Eric

    Unfortunately, this is a limitation of Google Maps. Our maps view relies upon Google Maps to function, and when I search Google Maps directly, it too defaults to NY vs MN.

    I’m checking further on if we have a workaround option available and will let you know what I find.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Scheduled Imports Not Working #1359843
    Courtney
    Member

    Hi David

    Yesterday we shipped The Events Calendar 4.6.1, which included a few bug fixes for Event Aggregator. Can you be sure to update to that and test the imports again?

    Also, possibly bump the imports to several hours apart vs. the 30min option. Let me know how that goes.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Add Event – Form #1359598
    Courtney
    Member

    Hey Luca

    You can check out the Community Events translations at http://translations.theeventscalendar.com/projects/.

    You do not need Events Calendar Pro to use Community Events. I’d suggest giving it a try without Events Calendar Pro and see if it meets your needs. ECP adds in recurring events, support for shortcodes, and additional views for the main /events page.

    You can check out our demo site at http://wpshindig.com/events, and see the top menu item to submit an event. It is entirely your choice if you want users to register on your own site to submit events, or if you want that to be publicly open.

    Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Same same but diffident : ) #1359595
    Courtney
    Member

    Thank you Peter! We do love helping you get the results you expect. Sorry again for this bug. We plan to address is on our next maintenance release in 2 weeks or so. If anything happens then, please do open a new thread. I’m headed out for maternity leave any day now, so another thread with a team member that is present would be best.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: iCal Events Duplicating #1359594
    Courtney
    Member

    That’s great to hear Jason. Are you still having difficulty importing events? If so, can you send along those error messages you receive when hovering over the red exclamation mark?

    Just a heads up, I am due to head out on maternity leave any day now. If I can’t wrap this issue up, another team member will jump in for me. We will definitely get this resolved.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Scheduled Imports are not running #1359590
    Courtney
    Member

    Hey Oliver

    Yesterday’s update did resolve similar issues. Can you update The Events Calendar and let me know if this clears any of that up?

    Thanks again for working through this with us.

    Just a heads up, I am due to head out on maternity leave any day now. If we don’t get this wrapped up, another team member will be filling in for me to see this through.

    Thanks
    Courtney ๐Ÿ™‚

Viewing 15 posts - 2,926 through 2,940 (of 5,607 total)