Need a refund

[Monique Harding]

Can’t get help and can’t get two plugins purchased to work so I just want a refund. How do I get this? Do I just contact my credit card company??

[Courtney]

Hi Basil

I’m sorry you are having difficulties. I reviewed your support requests but couldn’t find any: https://theeventscalendar.com/support/forums/users/crstamonique/support/topics/. Is there something I can help you with? We really want to provide the best possible support for our customers.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts