Refund, Accidental Purchase

[Robert Johnston]

Accidentnly purchased business upgrade for event tickets plus, when I meant to purchase events calendar pro.

Please refund the upgrade for the business upgrade as I only need a single license for event tickets plus at this time.

[Robert Johnston]

Can you also refund the events calendar pro order which was right after… there is no easy way to add past events to events list.

Thanks.

[Courtney]

Hi Robert

We normally ask people to go to https://theeventscalendar.com/knowledgebase/refund-policy/. However, since you still want to keep some of your product licenses active, I think our email support can help you better.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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