Issue with location search defaulting to a specific location

[Eric]

I am not sure if this is an issue or just how the location search feature is supposed to function but I thought I would bring it up as something to potentially look at.

We are currently promoting an event in Rochester, Minnesota and I noticed when I type “Rochester” into the Location search our event wasn’t showing up in the list of events, and after a little digging I realized that it was defaulting to Rochester, NY. If I type “Rochester, MN” into the location search then the event would come up.

I have a few screenshots attached to help illustrate what is happening.

Thank you!

• This topic was modified 8 years, 6 months ago by Eric.

[Courtney]

Hi there Eric

Unfortunately, this is a limitation of Google Maps. Our maps view relies upon Google Maps to function, and when I search Google Maps directly, it too defaults to NY vs MN.

I’m checking further on if we have a workaround option available and will let you know what I find.

Thanks
Courtney 🙂

[Courtney]

After some more digging, it looks like we don’t have a way to tell Google to default to a specific region. However, we are researching this further. I don’t expect a quick solution on this, but will flag this thread so that when we do have a better answer, we will let you know.

Thanks
Courtney 🙂

[Victor]

Hi Eric!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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