[Courtney]

Hi Tamara

Oh I’m so sorry about that. We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hi Sam

I don’t have a timeframe to share with you. However, a number of users have suggested related ideas at https://tribe.uservoice.com/forums/195723-feature-ideas?query=filter%20bar%20shortcode. Feel free to upvote one of these, or propose your own suggestion. We will be sure to notify you this way if any of the ideas are implemented.

Thanks
Courtney 🙂

[Courtney]

Hi Stefano

We’re limited in helping with styling customizations, per our Scope of Support / Terms.

But a few tips to help you carry this further include:

1. Start by modifying what you can at Appearance » Customize » The Events Calendar.
2. We generally don’t recommend that you change the theme or plugin’s CSS files directly, as they will be overwritten. To avoid this, follow the steps outlined in Themer’s Guide
3. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
4. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
5. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

It is possible, but will need a bit of work on your end to see through. Please keep us posted on how this goes.

Thanks
Courtney 🙂

[Courtney]

Hi Jena

Can you run an update of our plugins on your live site and see if the issue persists? We released a fix in an incremental maintenance release that should address this.

Thanks
Courtney 🙂

[Courtney]

Thanks Rob. 🙂 We’ll message you through UserVoice if we release that.

Courtney 🙂

[Courtney]

Hi Alyson

We definitely will update you. At this time, the bug does not have a scheduled time yet for updates. However, as soon as we release it, you will be notified here.

Thanks
Courtney 🙂

[Courtney]

Hey Rob

That does sound like a neat feature. However, it isn’t on our roadmap at this time. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

I would guess others would like your idea too.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi John

I am thinking you were asking about purchasing Event Tickets Plus, not Events Calendar Pro?

Event Tickets is free but limited to just RSVPs for free. Event Tickets Plus is our plugin at this time that handles paid events/tickets.

After installing Event Tickets Plus, you would also need to add an e-commerce plugin to handle the actual payment gateway configuration. We currently support WooCommerce or Easy Digital Downloads. Read more about each option’s features and payment gateways.

Do note, Events Calendar Pro is its own plugin apart from our tickets, and requires our free The Events Calendar plugin to work.

Does that help?

Is there anything else I can do for you?

Thanks
Courtney 🙂

[Courtney]

Thanks Jeff. Let us know if you bump into any other issues.

Courtney 🙂

[Courtney]

Hi Dan

Unfortunately that amount of customization is beyond our Scope of Support / Terms.

We use Categories and Tags as part of the default WordPress convention. Our “Events” are actually “custom post types” and follow all the conventions of a traditional post in WordPress.

That said, you might be able to get a good start on this by following this tutorial: https://premium.wpmudev.org/blog/how-to-change-the-titles-of-your-wordpress-category-and-tag-meta-boxes/

Good luck and let us know how it goes.

Thanks
Courtney 🙂

[Courtney]

Hi Christian

Our 10 sites limit actually is regarding the number of sites you can use the same license on. You are able to import from many more sites than that. Our limits on that only apply to how many scheduled sessions you have.

https://theeventscalendar.com/knowledgebase/event-aggregators-import-limits-work/ might help clarify that for you.

You can definitely do 10 sessions from 10 different sources in a day.

Does this help clarify? Is there anything else I can answer for you?

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Courtney]

Hi Sam

Unfortunately, we do not have a timeframe to offer you on the Filter Bar shortcode implementation. Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Heid

That is odd. I tested this on my local site and it did show the event cost and the RSVP.

When you go to the editor, scroll down to Tickets, edit the RSVP you created, and expand the Advanced tab, are the tickets available for purchase now in the start sale date?

Hoping to narrow this down a bit more.

Thanks
Courtney 🙂

[Courtney]

Hi there Hein

If the functions were customized, I don’t have a clear way to read and see where the error might be. I’d suggest commenting out sets of functions one at a time to narrow down where the conflict is. https://codex.wordpress.org/Commenting_Code can walk you through the way to comment your code while testing.

After you find the conflict, do feel free to share that snippet of code here. We might be able to take a quick look at just that section and see what might be happening.

Thanks
Courtney 🙂

[Author]

Posts