Links to events from calendar not working

Home Forums Calendar Products Events Calendar PRO Links to events from calendar not working

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1390130
    Alyson Evans
    Participant

    HI
    There seems to be a problem with the links. I hope there is a simple solution.
    In the weekly and monthly calendar the events show in boxes. these link well. However when you hover over the box and more information pops up in a box with small picture and excerpt the mouse curser changes as if there is a link but you can not click on it to go to the events page ?
    https://meditateinsouthampton.org.uk/city-classes/
    Please can you tell me how i can get these links working?
    many thanks

    #1390186
    Courtney
    Member

    Hey there Alyson

    I see that you have https://theeventscalendar.com/extensions/change-labels-events-venues-organizers/ active on your site. Can you start by deactivating that and testing to see if things work again?

    If that isn’t the issue, please deactivate all plugins and use Twenty Seventeen https://wordpress.org/themes/twentyseventeen/. One by one reactivate our plugins and see if the issue persists.

    I hope we can get to the bottom of this soon.

    Thanks
    Courtney 🙂

    #1392344
    Alyson Evans
    Participant

    Hi
    i tried disabling the rebel plugin and there was no change.
    i have tried the 20 17 theme and no difference.
    something else strange has happened. the colour of the boxes on the weekly calendar are now not working either.

    #1392842
    Courtney
    Member

    Hi Alyson

    Unfortunately, the color of the boxes is not part of our plugin. It does seem like you have some additional customizations on your site, as well as the use of Event Category Colors, which is a 3rd party plugin. Only plugins authored by Modern Tribe are supported in the forums.

    Can you set up a test version of your site using only Twenty Seventeen https://wordpress.org/themes/twentyseventeen/ and our plugin to see if that works? If you are able to do this live, please send the link.

    Thanks
    Courtney 🙂

    #1395139
    Alyson Evans
    Participant

    hi
    i put the site in maintenance mode and checked it in the 20 17 theme. It made no difference.
    It is a very large site and so i am unable to copy it and create a test site.
    the site is live and is being used so i am unable to temporarily change the theme and make it live.

    i have sorted the colour part out.

    #1395194
    Courtney
    Member

    Hi Alyson

    http://wpshindig.com/events/week/?tribe-bar-date=2017-12 I used this to dig in a bit further. It looks like in week view, the popup display does show a mouse that would cause a visitor to believe it is clickable. The popup on standard month views does not do that. I’ll flag it as a bug for now, and update you when and if we are able to resolve this.

    Thanks
    Courtney 🙂

    #1398403
    Alyson Evans
    Participant

    Hi Courtney
    Thank you please let me know as soon as you find out how to resolve the bug

    #1398826
    Courtney
    Member

    Hi Alyson

    We definitely will update you. At this time, the bug does not have a scheduled time yet for updates. However, as soon as we release it, you will be notified here.

    Thanks
    Courtney 🙂

    #1454039
    Nico
    Member

    Hi there,

    Just wanted to share with you that a new maintenance release is out, including a fix for this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-12-feburary-2018/

    Update the plugins and let us know if the fix works for your site,
    Cheers,
    Nico

    #1474700
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Links to events from calendar not working’ is closed to new replies.