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December 4, 2017 at 10:33 am in reply to: facebook imported events as FREE how to change it? #1397982

Courtney
Member

Sure Ori. Does this mean the issue is resolved?

Thanks
Courtney 🙂

December 4, 2017 at 10:30 am in reply to: How to change the map style in the single events template #1397978

Courtney
Member

Hi Valdis

Our plugin doesn’t support modifying Google Calendar like that. We do make it possible to customize our plugins by overriding our settings with your own code. For that, check out our Themer’s Guide.

Not the best solution, but other users have opted to not use our integration with Google Maps and instead add their own styled maps to each event instead. https://theeventscalendar.com/support/forums/topic/stlye-google-maps/#post-960723

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

Is there anything else I can help you with?

Thanks
Courtney 🙂

December 4, 2017 at 10:23 am in reply to: No zip file to run from wordless add plugin? #1397972

Courtney
Member

Great! I’m glad it was a quick fix. Let us know if you have any other issues.

Thanks
Courtney 🙂

December 4, 2017 at 5:45 am in reply to: Where is the event price textbox ? #1397729

Courtney
Member

Hi Stefano

Because you are using Event Tickets Plus, this field automatically hides itself as it is covered when you add a ticket.

However – we’ve got a workaround.

https://theeventscalendar.com/extensions/display-the-event-cost-field-when-ticket-plugins-are-installed/ is an extension that will force this to show.

Can you install this and let me know if it works for you?

Thanks
Courtney 🙂

December 4, 2017 at 5:36 am in reply to: Changing Day of Week in Month View #1397721

Courtney
Member

Hey Michael

This one is a quick fix. This setting is actually dependent upon how you’ve configured your WordPress settings. You’ll just need to change the “Week Starts On” setting. We’ve put this together to help: https://theeventscalendar.com/knowledgebase/changing-the-first-day-of-the-week/

Let me know if that works for you.

Is there anything else I can help you with?

Thanks
Courtney 🙂

December 4, 2017 at 5:33 am in reply to: The Events Calendar filter is not visible, #1397716

Courtney
Member

Hi there

I don’t see the filter bar at the link you provided. I definitely want to help get this resolved with you.

When I go to http://aeky-pruebas.es/?post_type=tribe_events#, I am able to see Filter Bar working.

What is the link to your “all events” main calendar?

I will delete the user/password provided as this is a public forum and we typically do not log in to client sites.

Have you tried switching briefly to Twenty Seventeen https://wordpress.org/themes/twentyseventeen/ for testing to see if the same thing happens?

Thanks
Courtney 🙂

December 4, 2017 at 5:19 am in reply to: Google Maps not displaying on Events and Venues #1397710

Courtney
Member

Hi Michael

That doesn’t look good. Let’s see if I can help you fix this.

I visited http://dhsdaily.com/event/vfw-post-1534-monday-night-football/2017-12-04/ and was able to see the map.

Can you test this again, including in a different browser?

Are you still experiencing this issue?

Thanks
Courtney 🙂

December 4, 2017 at 5:12 am in reply to: No zip file to run from wordless add plugin? #1397707

Courtney
Member

Hi Paul

So sorry this is happening. It sounds like it could be your browser conflicting with your download.

Can you go to My Account » Downloads and try downloading this again? This download is a zip file. Possibly do this in a different browser than you previously used.

Please let me know if this works.

Thanks
Courtney 🙂

December 4, 2017 at 5:08 am in reply to: Invoice issue #1397701

Courtney
Member

Hi Natalie

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com

Thanks
Courtney 🙂

December 2, 2017 at 12:10 pm in reply to: Events overview filter by category #1397302

Courtney
Member

Hey Jacky

We actually don’t include that inside The Events Calendar or Events Calendar Pro, but have moved it and a few other goodies into a free plugin: Advanced Post Manager.

With it, you can sort events in a number of ways, including by Event Categories. Check this out and let me know if this resolves the issue for you.

Thanks
Courtney 🙂

December 2, 2017 at 12:04 pm in reply to: Events API #1397300

Courtney
Member

Hi Marc

I’d like to help you out on this. Are you wanting REST API support? If so, check out https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/. We rolled out the REST API integration at the end of September, and it should work with most systems.

If this isn’t what you are after, can you tell me more about the system that the client needs their events to go to? What can that system import? We do offer a .ics file that will dynamically update content. Often this is brought in to calendar apps such as the Mac Calendar, Outlook, or Google Calendar. It can be exported from your main events page.

Let me know how else I can help get you moving.

Thanks
Courtney 🙂

December 2, 2017 at 11:57 am in reply to: How to change the map style in the single events template #1397298

Courtney
Member

Hello Valdis

We’re a bit limited in the map color. This is actually set by using the Google Maps API. However, we might be able to help with the buttons. Can you tell me specifically which buttons you wanted to have removed, or send a screenshot showing those?

Thanks
Courtney 🙂

December 2, 2017 at 11:44 am in reply to: Events URL slug returning "Page not found" #1397292

Courtney
Member

Thanks Joseph. Let us know if we can help with anything else.
Courtney 🙂

December 2, 2017 at 11:35 am in reply to: Can I use this on Duda site? #1397291

Courtney
Member

Hi Lee

At this moment, we only work on WordPress. However, in the near future we will be able to work on any website platform. Check out what we’ve been working on at http://m.tri.be/19qc. You can sign up to be notified when we’re ready to launch beyond WordPress.

Is there anything else I can help you with?

Thanks
Courtney 🙂

December 1, 2017 at 1:40 pm in reply to: Out of Intalls #1396962

Courtney
Member

Hi William

Can check on your account at My Account » Licenses and see if the plugin is activated on the correct domain?

If it looks correct there, but you are still having issues, can you send me the System Info of the site that you are trying to activate it on, along with a screenshot of the Events » Settings » Licenses area where this information is displayed.

Thanks
Courtney 🙂
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