Courtney

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Viewing 15 posts - 2,506 through 2,520 (of 5,607 total)
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  • in reply to: Only Importing 30 Days of Events #1399709
    Courtney
    Member

    Hey CS

    Yes, that should be a modification in Events ยป Settings ยป Imports. Glad you god it working.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: License Upgrade Question #1399707
    Courtney
    Member

    Hey Teresa

    Weโ€™d be happy to help sort that out for you.

    Please send an email to support [at] theeventscalendar [.] com

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: cannot edit events in back end #1399705
    Courtney
    Member

    Hi Alex

    That is odd. I’d like to help you get this fixed!

    To better help diagnose the issue, can you please send in your System Info?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Import Google Calendar events #1399701
    Courtney
    Member

    Hi Leonard

    Event Aggregator is the plugin that can help you automate importing a Google Calendar.

    Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Recurring Events #1399699
    Courtney
    Member

    Hi Kelsey

    I looked through your System Info and don’t see Events Calendar Pro installed on your site. Have you uploaded it? You’ll need to keep The Events Calendar installed as well.

    I hope this is a quick fix.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Add company name to order invoice #1399695
    Courtney
    Member

    Hi Stefan

    Weโ€™d be happy to help sort that out for you.

    Please send an email to support [at] theeventscalendar [.] com.

    Thanks
    Courtney ๐Ÿ™‚

    Courtney
    Member

    Hi there Steve!

    Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

    โ€ข If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
    โ€ข If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

    If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! ๐Ÿ™‚

    Thanks again, and we’ll see you in the forums!
    Courtney

    in reply to: Event Aggregator #1399688
    Courtney
    Member

    Hey Eric

    Yes, it is possible! We rolled out the “Other URL” feature in Event Aggregator . At this time, it is limited but exactly meets your needs. It will only work with other sites running The Events Calendar, and the destination site should use the most current version of The Events Calendar.

    https://theeventscalendar.com/knowledgebase/import-from-feed-or-url/ can walk you through more import source options.

    Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Refund #1399686
    Courtney
    Member

    Certainly Irina

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Can you tell me what you were wanting the checkout process to do that you do not have available?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Filter Bar with categories displayed as rectangles #1399661
    Courtney
    Member

    Hi there Andrew

    You can see Filter Bar in action on our demo site: http://wpshindig.com/events (the 2nd bar down). You will see how the plugin is typically laid out upon install. It does not include a way to make the button-like behaviors you shared in that link.

    However, our plugins can be customized if you are comfortable with code. We have put together the Themer’s Guide to help with that.

    Alternatively, you could use Filter Bar to create the custom filtered links and create your own buttons to bring users to those locations.

    The Events Category Color Plugin is a 3rd party plugin, and one that we do not support nor maintain. Do reach out to that developer on the WordPress forums.

    Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Where is my Log in for the Events Calendar PRO Forum? #1399656
    Courtney
    Member

    Hi Violet

    Can you tell me the web address of your site? I’ll try to look up your login information from our side.

    Thanks
    Courtney ๐Ÿ™‚

    Courtney
    Member

    Hi Kyle

    Thanks for the update. Glad you got this resolved.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: I would like to rename categories and Tags #1398872
    Courtney
    Member

    Hi Dan

    This code below might be a bit closer to what you are after. However, I also discovered our “Tags” are intertwined with the rest of “Post” tags. If you modify these, it will be reflected in both places.

    add_filter( 'tribe_events_register_category_taxonomy_labels', function( $event_category_labels ) {
        $originals = [
            'Category',
            'Categories',
        ];
    
        $replacements = [
            'Region',
            'Regions',
        ];
    
        foreach ( $event_category_labels as &$label ) {
            $label = str_replace( $originals, $replacements, $label );
        }
    
        return $event_category_labels;
    } );
    

    Let me know how this goes.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: comma inserted in date on widget for 2018 events #1398859
    Courtney
    Member

    Hi Carol

    Mathew is correct, this is a 3rd party plugin that Modern Tribe did not create and cannot support. So sorry I can’t be more helpful than that.

    And Mathew – thanks again for helping ๐Ÿ˜‰

    Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Fatal Error after installing Event Tickets #1398853
    Courtney
    Member

    Hi there!

    Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

    โ€ข If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
    โ€ข If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

    If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! ๐Ÿ™‚

    Thanks again, and we’ll see you in the forums!
    Courtney ๐Ÿ˜€

Viewing 15 posts - 2,506 through 2,520 (of 5,607 total)