Page 167

Forum Replies Created

Viewing 15 posts - 2,491 through 2,505 (of 5,607 total)

← 1 2 3 … 166 167 168 … 372 373 374 →

Author

Posts
December 7, 2017 at 4:10 am in reply to: Import Google Calendar events #1400168

Courtney
Member

Sure thing Leonard. Let us know if you have any other questions.

Thanks
Courtney 🙂

December 7, 2017 at 3:54 am in reply to: Where do I ask a billing and licensing question? #1400151

Courtney
Member

Thanks Leslie 🙂

December 7, 2017 at 3:52 am in reply to: I would like to rename categories and Tags #1400148

Courtney
Member

Great Dan. Let us know if you run into any other questions.

Thanks
Courtney 🙂

December 7, 2017 at 3:51 am in reply to: How do I install my package? #1400145

Courtney
Member

Hi Carolyn

Welcome aboard!

To install WordPress plugins manually, head to the dashboard of your site.

Then go to Plugins » Add New » Upload. These should still be zipped files.

Just in case you need to download those again, you can get them at My Account » Downloads from our website.

Let me know if that works for you.

Thanks
Courtney 🙂

December 7, 2017 at 3:48 am in reply to: Web dev bought the licence but they have gone under – need to renew #1400142

Courtney
Member

Hi Mandy

I’d like to look up your website’s license. Can you tell me your web address? And/or the name and email of the developer?

I want to determine if the developer was using their own developer license, or if they purchased a single license for your account. This will help me to better determine what we can do to get your site updated with a current license.

Thanks
Courtney 🙂

December 7, 2017 at 3:44 am in reply to: Formatted Date Shortcode not working with Revolution Slider #1400140

Courtney
Member

Hi Kelsay

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you.

If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker!

Thanks again, and we’ll see you in the forums!
Courtney 🙂

December 7, 2017 at 3:42 am in reply to: API #1400138

Courtney
Member

Hello Hamish

We recently integrated with the WordPress Rest API. I believe this will meet your needs. https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/ can provide further information for you on this.

Is there anything else I can help you with?

Thanks
Courtney 🙂

December 7, 2017 at 3:40 am in reply to: how to change tribe-event-notices #1400135

Courtney
Member

Hi there Norma!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

December 6, 2017 at 1:22 pm in reply to: Where do I ask a billing and licensing question? #1399769

Courtney
Member

Hi Leslie

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

December 6, 2017 at 1:19 pm in reply to: Pre Sales, will my API work with your products? #1399767

Courtney
Member

Hi Matthew

For API integration, we’ve put together this tutorial: https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/. It will take a good bit of leg-work on you or a developer to go this route.

Event Aggregator does have a variety of sources that it works with. Aside from importing from Google Calendar, Facebook, Meetup, etc., it can schedule imports with a .ics file. Many calendaring programs can export a file that will essentially give your site the information it needs to dynamically update the content in sync with the source being updated.

Does that make sense?

Is there anything else I can help you with?

Thanks
Courtney 🙂

December 6, 2017 at 1:09 pm in reply to: Event Aggregator #1399759

Courtney
Member

Hi Eric

Featured images will pass along, as well as all post content, event location information, categories, etc.

It sounds like this will work for you.

Thanks
Courtney 🙂

December 6, 2017 at 1:02 pm in reply to: Event Aggregator: Import more than 10 sites? #1399746

Courtney
Member

Hi Christian

With each source of import, you can assign a category that will be applied.

At this time, when events are imported that are recurring on other systems, they display as a single event inside your site (not part of a recurring series).

If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

Is there anything else I can help you with?

Thanks
Courtney 🙂

December 6, 2017 at 12:35 pm in reply to: Changing Day of Week in Month View #1399727

Courtney
Member

Great news Michael. Let us know if you bump into any more issues.

Thanks
Courtney 🙂

December 6, 2017 at 12:30 pm in reply to: Events overview filter by category #1399723

Courtney
Member

Thanks Jacky, glad it is sorted out now.
Courtney 🙂

December 6, 2017 at 12:30 pm in reply to: Should not be receiving this error message #1399722

Courtney
Member

Hey Jena

Sorry about that. I am seeing your System Info showing Community Tickets at 4.5, but our most current version is 4.5.2.

https://theeventscalendar.com/maintenance-release-for-the-week-of-19-november-2017/ shows our other most current versions.

Can you let me know if you are seeing an update available for Community Tickets?

Thanks
Courtney 🙂
Author

Posts

Viewing 15 posts - 2,491 through 2,505 (of 5,607 total)

← 1 2 3 … 166 167 168 … 372 373 374 →