Strange behaviour and duplication of event when viewing events in calendar

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  • Author
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  • #1399212
    Steve
    Guest

    Dear All,
    I have installed the Events Calendar on our WordPress site, but at present it is not being used because of an issue with strange behaviour when viewing events on the calendar (month view). When I hover the mouse over an event, it duplicates itself including some strange tags. Occasionally, when viewing the calendar the event appears fine but most often this behaviour is present.

    Apart from this behaviour all else appears to work as at should.

    Please see image url:
    https://farm5.staticflickr.com/4539/24003605827_3502925506_o.jpg

    This is preventing me from purchasing the software and at present the plugin is de-activated

    Kind Regards,

    Steve

    #1399690
    Courtney
    Member

    Hi there Steve!

    Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

    • If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
    • If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

    If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

    Thanks again, and we’ll see you in the forums!
    Courtney

    #1413941
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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