Courtney

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Viewing 15 posts - 2,461 through 2,475 (of 5,607 total)
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  • in reply to: Copy Event #1402245
    Courtney
    Member

    Hey there

    You are right, we don’t have a clean way to achieve what you are looking for. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    You can suggest it it http://tribe.uservoice.com.

    In the meantime, you can see if a 3rd party plugin such as https://wordpress.org/plugins/duplicate-post/ could do some of the work for you.

    Is there anything else I can help you with?

    Thanks
    Courtney πŸ™‚

    in reply to: Difficult importing Facebook Events #1402082
    Courtney
    Member

    Hi Andrew

    I tested your link on my own local site and was able to see your events in the preview. Are you seeing these? If not, can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?Β  I am wondering if you might have a plugin or theme conflict.Β 

    We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

    Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

    Also, double check for any other updates available (Dashboard Β» Updates).Β 

    Please let me know if the issue still persists after these tests.

    Also, I moved this thread into our Event Aggregator forum. The FB Import was a product that we’ve since rolled into Event Aggregator instead.

    Thanks
    Courtney πŸ™‚

    in reply to: Calendar data storage #1402081
    Courtney
    Member

    Hi Ken

    Can you help me a bit? I am wondering if you are asking where The Events Calendar data is stored, or if your question is about Event Aggregator.

    Thanks
    Courtney πŸ™‚

    in reply to: RSVP Feature in Add Community Event Page – Frontend #1402079
    Courtney
    Member

    Hi Karun

    Thanks so much for getting in touch! A quick solution would be to let users submit their events as draft and as the admin, modify the event to include the RSVP. An e-commerce plugin is required for Event Tickets Plus to handle payments (at this time). We currently support WooCommerce or Easy Digital Downloads. Read more about each option’s features and payment gateways. For now, we do not directly integrate with any payment gateways but rely upon e-commerce plugins to handle that instead.

    I’m afraid that we’re not equipped to provide much technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

    β€’ If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
    β€’ If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

    If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! πŸ™‚

    Thanks again, and we’ll see you in the forums!
    Courtney

    in reply to: Questions about Event Aggregator #1402075
    Courtney
    Member

    Hey there!

    1. You can see all the options that come with Events Calendar Pro on our demo site: http://wpshindig.com/events/ in the “View As” option. Please note, The Events Calendar (required to run Event Aggregator ) only has some of these views (Month, List, and Day). The other views are functions of the Pro plugin.

    2. All of http://wpshindig.com/events/ is using Event Aggregator to import events. At this time, we do not have a working demo that shows the admin interface. However, when you install the free The Events Calendar, you can see most of Event Aggregator ‘s functionality. You’ll see Events Β» Import and can see how a .csv file would manually be uploaded. The other sources are very similar and can be scheduled instead (.csv’s cannot be scheduled).

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    3. We don’t have a showcase of Event Aggregator per se, but again, our demo site should be a good representation. It’s a bit hard to show how EA works on client sites as to the average user, no one knows if the events were import/scheduled or manually entered.

    4. Find A Customizer is our recommended list of developers to help build out further customizations.

    Is there anything else I can help you with?

    Thanks
    Courtney πŸ™‚

    in reply to: CSS styling not working #1402062
    Courtney
    Member

    Hi Daffy

    If this code is in either your child theme or Appearance Β» Customize Β» Additional CSS, it will be fine no matter the updates.

    If you were to add this directly to our plugin files, that would be lost on update.

    Is there anything else I can help you with?

    Thanks
    Courtney πŸ™‚

    in reply to: Recurring Events are Really Clunky #1401608
    Courtney
    Member

    Sure Elizabeth! I do hope we are able to continue helping you.

    Thanks
    Courtney πŸ™‚

    in reply to: Hide profile #1401603
    Courtney
    Member

    Hi Ann-Catrine

    I can see where you might want to hide that. However, that is the result of a 3rd party plugin on your site, “Simple Author Box”. https://wordpress.org/support/plugin/simple-author-box might have additional suggestions on this, or point you to the settings to modify where it displays. http://tiguandesign.com/docs/simple-author-box/ might also have more help.

    Please let me know if you find a solution.

    Thanks
    Courtney πŸ™‚

    in reply to: Recurring Events are Really Clunky #1401550
    Courtney
    Member

    Hi Elizabeth

    Here is how I’d set up a 1st & 3rd week of the month event:

    1st and 3rd monday monthly

    Is this how you were creating it as well?

    I do understand wanting additional features. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    You can suggest it it http://tribe.uservoice.com.

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Is there anything else I can help you with?

    Thanks
    Courtney πŸ™‚

    in reply to: Modify default settings #1401546
    Courtney
    Member

    Hey Christian

    Can you check out Events Β» Settings Β» General Β» Default currency symbol (about 1/2 way down the page). I think this might be the easy solution. Let me know if it works for you.

    Thanks
    Courtney πŸ™‚

    in reply to: license key error #1401539
    Courtney
    Member

    Hi Kristine

    Sorry for the confusion.Β  You should’ve received an email containing a link to download Events Calendar Pro and the license key.

    Can you go to My Account Β» Downloads and download the Events Calendar Pro plugin.Β  You’ll need to keep the free The Events Calendar plugin active as well.

    Then get your license key, and go to Events Β» Settings Β» Licenses to enter it.

    It looks like you tried to do this, but in the Event Aggregator field instead.

    Let me know if this works now.

    Thanks
    Courtney πŸ™‚

    in reply to: Calendar Plug In – Are the tags cumulative? #1401534
    Courtney
    Member

    Hi Jennifer

    Filtering by tags like this can be tricky. There are a few options here to show you.

    First, WordPress itself can combine tags into a single link. See our demo site as an example of 2 different tags combined: http://wpshindig.com/tag/javascript,social/. You could create a button or menu item with that link structure to filter if you’d like. However, this again will show ALL events within that tag.

    Another option is to see what Filter Bar can do. We use it on the demo site: http://wpshindig.com/events. It is the 2nd bar on display. This too is going to have the same issue though as the first example.

    What might work better is if you create these as categories with a child category (see http://www.wpbeginner.com/beginners-guide/how-to-add-categories-and-subcategories-to-wordpress/). Tags don’t work quite the same way. With the categories approach, you should be able to help filter down to exactly what you are looking for.

    Is there anything else I can help you with?

    Thanks
    Courtney πŸ™‚

    in reply to: Events Calendar Pro #1401499
    Courtney
    Member

    Hey there

    We have on partnership with WPSpring. Plugins purchased there will not receive support from us or have access to our updates. Events Calendar Pro is the only place we sell our plugin.

    Is there anything else I can help you with?

    Thanks
    Courtney πŸ™‚

    in reply to: Purchase of tickets or event registration through REST API #1401427
    Courtney
    Member

    Hi Douglas

    At this time, there is no REST API for tickets. We are in the planning phases of this, and do expect to provide this functionality in the future. However, I don’t have a date to share with you.

    Thanks
    Courtney πŸ™‚

    in reply to: Using Your Own Merchant Account #1401300
    Courtney
    Member

    Hey Ruben

    Our tickets will publish using whatever settings you have for WooCommerce. We don’t have a hand in the end processors (but we may soon have a way to not need Woo). For now, refer to WooCommerce to know which processors they support.

    Thanks
    Courtney πŸ™‚

Viewing 15 posts - 2,461 through 2,475 (of 5,607 total)