license key error

Home Forums Calendar Products Events Calendar PRO license key error

  • This topic has 3 replies, 2 voices, and was last updated 8 years, 4 months ago by Kristine Contento-Angell.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1401447

    When i put my license key in i receive this error:

    There is a new version of Event Aggregator available but your license key is invalid. You may need to download and manually install the new version.

    I do not have access to ftp to upload the plugin files manually. I’m not sure I need the event aggregator. I just want the pro version of the events calendar. please advise.

    #1401539
    Courtney
    Member

    Hi Kristine

    Sorry for the confusion.  You should’ve received an email containing a link to download Events Calendar Pro and the license key.

    Can you go to My Account » Downloads and download the Events Calendar Pro plugin.  You’ll need to keep the free The Events Calendar plugin active as well.

    Then get your license key, and go to Events » Settings » Licenses to enter it.

    It looks like you tried to do this, but in the Event Aggregator field instead.

    Let me know if this works now.

    Thanks
    Courtney 🙂

    #1415102
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘license key error’ is closed to new replies.