[Courtney]

Hi George

The Youtube videos at the bottom of the first link look like they are coming in as a function of the site’s theme – Avada. I am not familiar with this theme but it should be possible for you to reproduce if you go with that theme.

The locking mechanism on the 2nd link is also custom, but you can schedule events to be publicly viewable using the standard WordPress post schedule. https://make.wordpress.org/support/user-manual/content/posts/schedule-a-post/.

The “How to Arrive” information again looks to be custom content based upon their theme.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Javier

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hi Christian

We do have a filter for

tribe_currency_symbol

https://github.com/moderntribe/tribe-common/blob/f731894be1d918f6018a75aea57195759fd01859/src/functions/template-tags/general.php#L439 is the location.

Let me know if you get this working.

Thanks
Courtney 🙂

[Courtney]

Hi Geoffrey

When I click on any of the events on the calendar showing in your link, it will take me to the single events. Each single event seems to be working. https://www.gsq.org.au/event/special-opening/ as an example. Can you help me understand a bit more of what you are looking for?

For the email address, did you correct the spaces and [ ] characters? We do that to prevent spambots from detecting the address on a website.

Thanks
Courtney 🙂

[Courtney]

Hi Poncela

Yes, as soon as an event is published on Meetup, it can be imported. It is up to you to set how often Event Aggregator on your site looks to see if a new event on Meetup has been published. You do not need to be the Meetup organizer.

The same is true of a Facebook page. Groups may not work due to their ability to make events private.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey Andrew

Unforuntately, yes. The more tedious approach should narrow down which plugin is conflicting. Please let us know which plugin you find.

Thanks
Courtney 🙂

[Courtney]

Hi Harvey

Can you tell me what sites you were trying to import from?

For switching your license, please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hello Manuele

The map view is only available with Events Calendar Pro plugin. I see you have Event Aggregator. Are you considering Events Calendar Pro as well?

If you do get pro:

To achieve that look, you’ll just want to set the default “view as” to map view. Head to Events » Settings » Display » Default View » Map.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Iona

It looks like the events on your sidebar are featured events. That displays the background color and image. I am seeing 3 events there now, are you?

Thanks
Courtney 🙂

[Courtney]

Hi David

Yes, you can set your Event Aggregator imports to update based upon changes made to Google Calendar. When the time comes, head to Events » Settings » Imports » Event Update Authority and select Overwrite my event with any changes from the original source.

Just a note: due to the limitations of the iCal standards, if an event is completely deleted in Google Calendar, you will need to manually delete it from your site.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey there

Are you using Event Tickets Plus on your site? That would be our integration with a way to pay. It relies upon an e-commerce plugin (at least for now) to handle payment processing We currently support WooCommerce or Easy Digital Downloads.

We do not directly integrate with PayFlow, but you can look to see if either of these plugins do from their sites.

Read more about each option’s features and payment gateways.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there Nicolas

I’m very sorry we aren’t able to meet your needs. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it http://tribe.uservoice.com.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/. s

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Romel

I wanted to be sure I’m following you. Did you mean to say that you are using https://wordpress.org/plugins/events-manager/? Our plugin is wordpress.org/plugins/the-events-calendar/, not Event Manager. We aren’t able to support Event Manager.

Our pro plugin, Events Calendar Pro, is $89/yr to cover support and upgrades. We do offer Calendar View Shortcodes and Widget Shortcodes for this version. You can continue to use the plugin for life, but will not receive further updates.

Does this help?

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Geoffrey

Test how your /events page looks when you change these settings: Events » Settings » Display »

Default stylesheet used for events templates

& Events template.

I believe this will restore your sidebar. You can also see in Appearance » Widgets that you can add some additional widgets to your sidebar without shortcodes.

The breadcrumbs are a result of your theme or a plugin on your site. https://theeventscalendar.com/knowledgebase/showing-events-and-venues-in-breadcrumbs/ could help you get this resolved. Add the snippet to either your child theme’s functions.php file or use the My Custom Functions plugin. 

https://theeventscalendar.com/support/forums/topic/breadcrumbs/#post-1113751 is a similar thread with a shorter snippet that may work for you as well.

Please keep me posted.

Thanks
Courtney 🙂

[Courtney]

Hi @tylerbartlett – glad to hear it is resolved for you.

@jcyr are you still experiencing this issue? If so, could you open your own ticket and submit your System Info. Please do run through Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ first and let us know that you’ve checked this when you submit a ticket.

Thanks
Courtney 🙂

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