Difficult importing Facebook Events

[thesocialdiner]

I’ve followed all the instructions, note your screenshots are dated. What you show, is not what I see.

Though I think I got all set, and this screen just stays there circling.

[Courtney]

Hi Andrew

I tested your link on my own local site and was able to see your events in the preview. Are you seeing these? If not, can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please let me know if the issue still persists after these tests.

Also, I moved this thread into our Event Aggregator forum. The FB Import was a product that we’ve since rolled into Event Aggregator instead.

Thanks
Courtney 🙂

[thesocialdiner]

So disabling all the plugins and then running the import worked, but do I have to do this one by one, to figure out which plugin is causing the problem?

[Courtney]

Hey Andrew

Unforuntately, yes. The more tedious approach should narrow down which plugin is conflicting. Please let us know which plugin you find.

Thanks
Courtney 🙂

[thesocialdiner]

smushit plugin was the issue.

[Courtney]

Great to know Andrew

Thanks
Courtney 🙂

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