[Cliff]

Good find! (And sorry that’s happening)

I’ve seen this a few times when people create recurring events and then put something invalid in the recurrence settings.

Like http://cl.ly/2z3e1w3H2m07, it should be a number, but sometimes people put something like “until 7/20/2016”, which might be getting interpreted as 7,202,016 times! (a bug we’ve got logged)

Maybe you can search your database and look in your postmeta table for potentially offending entries?

[Cliff]

Here’s what I found testing your site’s map: http://cl.ly/2l3L002b3y3Q

Please share your thoughts so I can pass the feedback along to our devs in addition to sharing my thoughts about how it’s operating.

Thanks!

[Cliff]

Your site’s using some code with Google Analytics. It’s probably a plugin that has a typo or plugin/theme conflict happening. I’d suggest finding out which plugin or custom code you’re using to implement GA and ask for support from that author.

Regarding the columns, everything is working correctly, isn’t it?

FYI: Event Rocket is no longer supported by its plugin author so I’d beware of using it, especially as our plugins continue to receive updates/upgrades.

Let me know how else I can help.

[Cliff]

Could you please provide me the code you’re using so I can take a look and see what we’re working with?

Thanks a lot!

[Cliff]

Welcome to WordPress customizing!

Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme, then add the customization to your child theme’s functions.php file.

I hope this information helps!

[Cliff]

Todd, I think I’ve got you covered in your own support thread. 🙂

tlauben, did you add the CSS necessary to change the spacing on your p tags?

FYI: In the latest update, the calendar is getting run through wpautop(), which is adding some HTML paragraph tags that weren’t there before… no biggie because they can be styled to not have so much spacing, as I stated in my previous reply.

Here’s some CSS to help you get it how you want it:

body.post-type-archive-tribe_events .main .container,
body.post-type-archive-tribe_events .main .container p,
body.post-type-archive-tribe_events .main #content,
body.post-type-archive-tribe_events .main #content p {
margin-bottom: 0px;
}

You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Glad you got the first issue figured out.

I’m uncertain why your semicolon isn’t there… For that, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Guillaume, your theme has styling for WooCommerce. This isn’t styling from our plugins. You’ll need to troubleshoot your site’s styling issues yourself in the future, per our Scope of Support / Terms.

However, here’s a video to help you learn how-to with Chrome Inspector (similar for other browsers if you prefer those): http://cl.ly/0v0H3Q1m1G1J

Let me know how it goes for you!

[Cliff]

Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s wp-admin, plugins screen, home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
(or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

Let us know what you find. 🙂

[Cliff]

I think you’ve got it.

CE’s New User Primer (linked to from CE’s purchase page) might help answer some additional q’s you may have.

Buy it, try it, and get a refund if it’s not right for you! 🙂

[Cliff]

Hi Allison. Sorry you’re having this issue.

This might be caused by your server’s file permission settings. Please contact your web host for further assistance. Hopefully they’ll be able to straighten things out for you.

Thanks!

[Cliff]

It’s not slated for our 4.1 release. It might make it into v4.2, but I can’t provide exact information or a time estimate.

Thanks for asking.

[Cliff]

Hi Todd. I noticed a few things from your theme / custom styling:

.entry-content p { margin: 0 0 25px; }

Disabling that made /events look like this: http://cl.ly/2h2E1J0T3n2k

There are other display/styling issues too, but you’ll need to look into those as we don’t provide support for third-party themes.

The « should have that semi-colon (see HTML entities).

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this. Part of it is trying out a default theme like Twenty Sixteen, but another part is disabling other plugins and any of your customizations.

Let us know what you find out.

Thanks.

[Cliff]

Hi Alan. Thanks for the info. Are you possibly using an outdated version of WordPress? We always recommend using the latest version, but the oldest version our plugins can work with is version 3.9.

Please let me know. Thanks!

[Cliff]

I’d suggest checking with your web host to see if they can recover your file.

In the future, make sure you are not editing the actual plugin files. Instead, add your customizations / theme overrides to a child theme.

[Author]

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