Cliff

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Viewing 15 posts - 9,361 through 9,375 (of 10,686 total)
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  • in reply to: Changing Page Header – Uncode Theme #1095663
    Cliff
    Member

    Thanks for the additional information.

    The blue coloring of the header comes from this CSS rule: http://cl.ly/2j39110d042m

    From http://www.nc350.org/wp-content/themes/uncode/library/css/style-custom.css

    You could add CSS code like this to change it for only the Events Archive view:

    body.post-type-archive-tribe_events .style-color-197315-bg {
    background-color: green;
    }

    I’m not sure where that style-custom.css file comes from in your theme, but you can contact your theme author for support if you’d like.

    I hope this helped.

    in reply to: Single Event Mobile View – help? #1095659
    Cliff
    Member

    please follow ourTesting for Conflicts Guide and see if that helps narrow down the cause of this.

    Did you verify the issue is with your theme, your single.php, or your custom CSS?

    That guide helps you determine where the issues are, but we do not provide customizations, per our Scope of Support / Terms.

    I’d suggest narrowing down where the issue is (by disabling, testing, disabling more, testing, etc — then re-enabling, testing, etc — until you pinpoint it). Then we’d be able to take a closer look to see if we can help.

    P.S. I’d suggest not using !important in your CSS rules. Instead, add rules with higher CSS specificity (i.e. more targeted). It’s definitely the “best practices” way to do CSS.

    Please let me know what you find out. I’m looking forward to hearing back from you and helping you resolve this issue!

    in reply to: Calendar Page #1095654
    Cliff
    Member

    Sweet. Glad to hear you got it taken care of!

    in reply to: Display month view in section on page #1095653
    Cliff
    Member

    Thanks for letting me know!

    in reply to: tribe_get_venue not working #1095652
    Cliff
    Member

    tribe_get_venue() returns an integer — the post ID of the Venue post type, tribe_venue — so it could be echoing ‘321’ and you’re not noticing it on the page.

    You could look to some of our widgets or templates (able to be overridden via the Themer’s Guide) to get some code.

    I hope this helps you.

    in reply to: URL's incorrect in search #1095199
    Cliff
    Member

    Thanks for helping get to the bottom of this.

    I was able to reproduce this bug and noted it to our developers.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I apologize for this issue and appreciate your understanding and patience.

    in reply to: Overriding #1095192
    Cliff
    Member

    Bruce, I’m not sure what to tell you here. Per our Scope of Support / Terms, I can’t really help you with such customizations other than pointing you in the right directions. I thought I could offer you a controlled environment test to compare to, but it seems you’ve got a lot of moving pieces on this one…

    There’s not a way to disable our plugins’ meta data because that’s how the plugin stores data to know when events start, end, are recurring, etc.

    Maybe this resource will help you though: https://theeventscalendar.com/knowledgebase/wordpress-post-meta-data/

    Let me know if you think there’s something I can still help you with.

    Thanks.

    in reply to: Calendar Page #1095190
    Cliff
    Member

    Hi Kevin.

    What do you have for your “Default view” in wp-admin > Events > Settings > Display tab?

    in reply to: Mobile version event links dont work #1095188
    Cliff
    Member

    Hi Brad. Sorry you’re experiencing this known bug. Hopefully it’ll be fixed for you in the maintenance release that should come out sometime this week.

    Please be patient and let me know if it’s still happening once you update to the next upcoming release.

    Thank you for your understanding.

    in reply to: tribe_get_venue not working #1095184
    Cliff
    Member

    Hi. Cool customization.

    It looks to me like you’re using tribe_get_venue() incorrectly.

    You have “$postID, true” but the “, true” part shouldn’t be there.

    You might be able to use either tribe_get_venue( $postID ) or even just tribe_get_venue().

    Also, it’s a good idea to make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions.

    Please let me know how things go for you.

    Thanks!

    in reply to: iCal Unable to retrieve content from the provided URL #1095180
    Cliff
    Member

    Hi Puneet. Thanks for your detailed question.

    I put that URL in an iCal Validator and it did not validate: http://cl.ly/450g221C0I3D

    Please resolve the issue at the source and then try to import via iCal Importer.

    in reply to: I can't see attendants list in the Woocommerce #1095177
    Cliff
    Member

    Hi.

    This might be what you’re looking for: https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#qr-code-checkins

    Please let me know if it answered your question or not.

    in reply to: Events Tickets Plus messing up number of sold units #1095173
    Cliff
    Member

    Hi Ivan. Sorry you’re experiencing this.

    I just tested a Shopp ticket with the latest versions of WordPress, TEC, TEC PRO, ET, and ET+ and the remaining inventory worked just fine — I bought 1 ticket and inventory went from 10 to 9.

    I tested with a free Shopp ticket. Could you please test if it works for you with a free Shopp ticket?

    If not, could you please make sure all your Modern Tribe plugins (and Shopp and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

    Let us know what you find out.

    Thanks.

    in reply to: Overriding #1095169
    Cliff
    Member

    Hi Bruce. Thanks for the detailed information.

    As far as templating goes, please reference our Themer’s Guide and read the comments at the top of this file for all the nitty-gritty details: /wp-content/plugins/events-calendar-pro/src/views/pro/single-venue.php

    If that doesn’t solve the issue for you…

    I haven’t tested our latest versions of Meta Box with the latest versions of our plugins, but if you provide me the code you have in place, I can test it on my local site’s Venues.

    Is the issue that your custom field data isn’t appearing, or are you seeing some evidence of actual conflicts (e.g. WP_DEBUG messages or something like that)?

    in reply to: Display month view in section on page #1095165
    Cliff
    Member

    Hi Darren. Thanks for asking about displaying Month View elsewhere on the site.

    While “shortcode-izing” our various views is on the to-do list, it’s not currently possible and shouldn’t be expected in the near future.

    Please add your vote to that UserVoice item and let me know if I can be of any more help on this topic.

    Thanks!

Viewing 15 posts - 9,361 through 9,375 (of 10,686 total)