[Cliff]

Thanks for sharing your WP_DEBUG messages.

There were one or more releases since our last interaction. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

Thanks!

[Cliff]

Riccardo, I’m very glad you finally got the code you needed.

Thanks for sharing for others to potentially benefit from too!

[Cliff]

Mariam, we understand some people are more comfortable discussing such things over the phone, but we do not ever offer phone support, per our Terms — not for pre-sales and not for product support to purchasers.

Feel free to ask your remaining pre-sales questions in this forum thread or just buy it and try it and get a refund if it doesn’t work for you within the stated refund time period.

[Cliff]

Matt, many users have requested to make all the main Views available via shortcode. This is on the “someday” list.

The best suggestion I can offer is to add your vote to this feature request and reference this KB article: Add thumbnails to upcoming events List Widget

I hope this gets you far enough along for now.

[Cliff]

Riccardo, as stated before, this is custom coding territory. I’ll provide this last bit of help trying to assist you:

When your function is called, the order object is passed in. That’s all you need to get the ticket meta. For some reason, you’re looping through each order item and ​within​ that loop you’re grabbing and looping through the ticket meta.

So you’re going to see the ticket meta being repeated as many times as there are order items.

One other thought: you might be doing it this way to make it able to display each chunk of attendee metadata beside the relevant order item — if so, this isn’t the way to do it. You should separate the loop that gathers the attendee meta out.

If you need further coding help, you may want to ask your developer or reference our list of known customizers.

I hope this helps.

[Cliff]

PRO does enable recurring events, but the screenshot you provided seems to not be from our plugins.

Please reference https://theeventscalendar.com/knowledgebase/pro-recurring-events/ and let me know if that answered your questions.

[Cliff]

I believe you might want to use tribe_events_list to display a list of events… but it will not be exactly the same look as your site’s “List View” at /events/list/

I hope this helps.

[Cliff]

Hi. Sorry you’re experiencing this, and thanks for your system information.

Thanks for reaching out to us about this.

There could be quite a few things that would lead to a plugin or theme conflict, and I’m curious about a few things. Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
(or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

Let us know what you find. 🙂

[Cliff]

Hi Cameron.

I ran http://orchardtemecula.com/event/04-05-16-2016-04-26/ and http://wpshindig.com/event/creative-code-coffee-morning-hack/2016-04-26/ through https://developers.google.com/structured-data/testing-tool/ to compare your site with our test site and didn’t get the same errors.

Therefore, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Hi Becky.

Please reference our Making Tickets article (pay attention to the “Attendee Information” section) and let me know if you have any follow-up questions.

[Cliff]

Hi Shannon. Sorry your past updates haven’t been so smooth. We had an update bug that renamed the plugin’s folder name (just of our plugin) and that was resolved after just 1 day but a lot of people experienced that. Whenever you change an active plugin’s folder name, the plugin gets deactivated. Therefore, you shouldn’t have this happen again.

Please do make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions:

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the Photo View issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

Let us know what you find out.

Thanks.

[Cliff]

Hi. This is not something we’re experiencing. Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Hi Matt. Thanks for your question.

You could use one of our plugin’s widgets or shortcodes.

I hope that helps.

[Cliff]

Hi Chris. Thanks for the info.

I went to that link and got the iCal export link: http://www.peelheritagetrust.net/events/?ical=1&tribe_display=list

I then put it into my local test site and tried to import a single event and it worked just fine.

Therefore, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Cliff]

Hi Travis. I’m glad my previous snippets have been helpful thus far!

I see your page source has the Year link but the JS is overwriting it to be the Month link, just like the bug we’ve logged.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

Until that fix is released, here’s some JS to override the rogue override 😉

https://gist.github.com/cliffordp/1d39d2f51b82c0077212472d498873dd

Please let me know how it goes for you.

[Author]

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