[Cliff]

Yikes. Good find, and thanks for reporting it.

Have a great day.

[Cliff]

Sorry you’re experiencing this.

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Mark, thanks for that thorough reply.

You’re asking for an email notification when an Event Tickets / Event Tickets Plus ticket is sold.

The thread you linked to is regarding our Community Events plugin.

You could hook into the different functions that fire off an email when a ticket gets emailed to the purchaser.

Since each ticket type has a different way to accomplish this, please specify what ticket types you’re wanting this implemented for (e.g. RSVP and WooCommerce, or only Easy Digital Downloads and not RSVP, etc)

[Cliff]

Véronique,

This CSS code should be a quick fix for you:

body.tribe_community_edit #event-categories li:not(#tribe_events_cat-91) {
display: none;
}
body.tribe_community_edit #event-categories li#tribe_events_cat-91.tribe-expanded ul.children li {
display: block;
}

This will hide. However, a PHP solution would make them not even render on the page. You could request the help of a developer to implement such a solution.

Regarding renaming them, you can do this by going to wp-admin > Events > Event Categories > hover over each category and click on its “Edit” link

===

Kevin, please see my CSS code above and create your own support thread if you have follow-up questions. Feel free to link back to this thread if it’ll help.

Thanks!

[Cliff]

This reply is private.

[Cliff]

I’m glad you figured something out that worked for your site.

Two of us tried replicating the issue with Filter Bar and couldn’t. I did submit feedback to our developers about the spacing above the Tribe Bar though.

Have a great day!

[Cliff]

Working on something else, I saw this error in my local testing site:

SELECT DISTINCT wp_posts.*, MIN(wp_postmeta.meta_value) as EventStartDate, MIN(tribe_event_end_date.meta_value) as EventEndDate FROM wp_posts LEFT JOIN wp_postmeta as tribe_event_end_date ON ( wp_posts.ID = tribe_event_end_date.post_id AND tribe_event_end_date.meta_key = '_EventEndDate' ) WHERE 1=1 AND wp_posts.post_type = 'tribe_events' AND (wp_posts.post_status = 'publish' OR wp_posts.post_status = 'refunded' OR wp_posts.post_status = 'failed' OR wp_posts.post_status = 'revoked' OR wp_posts.post_status = 'abandoned' OR wp_posts.post_status = 'active' OR wp_posts.post_status = 'inactive' OR wp_posts.post_status = 'private') ORDER BY EventStartDate DESC, wp_posts.post_date DESC LIMIT 0, 1

I was able to reproduce it with only The Events Calendar core/free plugin active, then visit your /events page, then click your WP Admin Bar’s link to the Customizer.

Does this throw the error for you too?

[Cliff]

You can get the-events-calendar from the .zip at https://wordpress.org/plugins/the-events-calendar/

Please let me know if I can help further.

[Cliff]

I’m glad that information helped. Have a great weekend.

[Cliff]

Do you want BOTH the Tribe Bar and Filter Bar? If not you could just disable Tribe Bar at wp-admin > Events > Settings > Display tab > Disable the Event Search Bar option

If you do want BOTH, then there might be an issue with the JavaScript for some reason not targeting it as it should (or maybe the CSS just isn’t taking effect for some reason).

Let’s try adding this CSS:

body.post-type-archive-tribe_events .tribe-bar-disabled { display: none !important; } (only use the !important if it doesn’t work without it)

[Cliff]

Hi Nigel. I’m guessing you purchased Event Tickets Plus but didn’t actually install it. If you did, then maybe you didn’t activate it.

Please visit My Account > Downloads to get the .zip, then install it, then enter your License Key in the settings.

Let me know how it goes for you.

[Cliff]

Hi. Sorry you’re experiencing this.

Hopefully this will be the only time you have to do this, but could you please do Manual Updates for our plugins and see if that solves your issue?

If it doesn’t, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts mode).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi Mark.

If you’re wanting an admin email notification when someone purchases an RSVP or paid ticket, this isn’t currently built-in, although it could be custom coded by hooking into one of the available action hooks.

You could also request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Cliff]

Thanks for clarifying.

If you’re looking to add something custom like that, I’d suggest referencing our Themer’s Guide and consulting with your theme author.

If you need some additional coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

You bet. Have a great weekend!

[Author]

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