Cliff

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Viewing 15 posts - 7,591 through 7,605 (of 10,686 total)
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  • in reply to: Showing Events 3 Months at a time #1158128
    Cliff
    Member

    Sounds good. Just let me know once you get a chance to play around.

    in reply to: weekly widget #1158124
    Cliff
    Member

    Ah, thanks for restating that.

    Here’s a quick video from my local testing site demonstrating how it works with the Twenty Sixteen theme: https://cl.ly/0Z2704121J0M

    So, no, there aren’t tooltips on hover for the This Week widget/shortcode. They could probably be added to it, though.

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    You could also submit a feature request for it if you’d like.

    in reply to: Recurring events #1158115
    Cliff
    Member

    Thanks for trying that, and sorry you’re experiencing this. I’d suggest following our recommended troubleshooting steps:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    Then, please share your System Information (while in Testing for Conflicts mode).

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: Link to view all. #1157881
    Cliff
    Member

    Hi Jeanette.

    You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

    We don’t answer support questions for Events core/free or PRO add-on in the Pre-Sales forum.

    If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

    Thank you for your understanding and thank you for using our plugins.

    ===

    Possibly helpful reference: Our free support forum (for bug reports and users helping each other — no usage support provided by us)

    in reply to: Recurring events #1157878
    Cliff
    Member

    Hi Catherine. Thanks for the link.

    That definitely is a recurring event (whether a result of your doing or something going haywire). Regardless, let’s move forward.

    The easiest way to solve this is to totally delete the event and empty your Trash, then re-create the event and don’t select any recurrence pattern. Since you emptied your Trash, the Permalink should still be available when you create your new version of this event (in case you shared the link already with others).

    Please let me know how this goes for you.

    in reply to: Not Receiving Admin Notification Emails #1157877
    Cliff
    Member

    I’m glad that snippet worked for you.

    We’re limited in helping with customizations, per our Scope of Support / Terms. I’ve provided you with a great start down the path of customizing for your specific needs. I’d suggest reading the comments in that code snippet, along with the code just to get an idea of what’s happening. You could probably figure it out on your own or with just a little help from a tech-inclined friend.

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    in reply to: ics file for all events empty but monthly files work #1157875
    Cliff
    Member

    Hi Markus.

    http://www.dreiwerk.net/kalender/ displays the Month View, which currently has no events. Therefore, clicking that month’s export (which is the default for /ical) doesn’t export anything.

    I see you have an event in the next month (September) so that month’s iCal export should have output.

    FYI: In September, http://www.dreiwerk.net/kalender/ical/ will be the same result as http://www.dreiwerk.net/kalender/2016-09/?ical=1&tribe_display=month

    Also, if you switch to List View, that iCal export link will be different too.

    I hope this clarifies things for you.

    in reply to: Show time and date on posts admin screen #1157874
    Cliff
    Member

    Here’s a code snippet to add the time to the Start Date.

    https://gist.github.com/cliffordp/bb50c2fcd7f1fc9442e76d433ff5916b

    Please let me know how it works for you.

    Cliff
    Member

    Hi. One of our developers is going to look for a snippetable solution so this issue can get fixed for you before we release it for everyone else via a plugin update.

    I’m expecting an answer by the end of this week.

    Thanks for your patience.

    in reply to: PRODUCT RATIO #1157863
    Cliff
    Member

    Hi.

    In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question about linking ticket quantities.

    Linking different tickets’ quantities isn’t a built-in feature, and we don’t provide code customizations for such things, but here’s a code snippet that relates to what you’re wanting:

    https://gist.github.com/cliffordp/5a769159a2bf64f0b1b1dbbde243d109

    Hopefully it points you in the right direction for your needs. Please let me know if this works well for you.

    in reply to: Sidebar not visible after updating TEC to 4.2.5 #1157772
    Cliff
    Member

    Okay. Thank you.

    (FYI: each time I receive your reply, I have to reply back to clear this topic off my To-Do list.)

    in reply to: Showing Events 3 Months at a time #1157767
    Cliff
    Member

    Hi Wayne.

    I thought you guys were asking for a 3-wide month view of the calendar, like this.

    Yes, you could create any of your own shortcodes/views. Please reference these helpful KB articles:

    Please let me know if you need anything else on this topic.

    in reply to: Not Receiving Admin Notification Emails #1157762
    Cliff
    Member

    This sounds like you could just use the RSVP ticket type from our free Event Tickets plugin. However, you’ve already purchased our Event Tickets Plus, which adds additional functionality besides being able to “sell” free or paid tickets via an eCommerce plugin like WooCommerce.

    So, in summary, I’d suggest you could just use RSVP tickets (from free plugin) and the additional fields and other functionality available via the paid ET+ add-on (which you’ve already purchased).

    And here’s a code snippet to BCC the site’s admin email address for all RSVP-type tickets that get reserved:

    https://gist.github.com/cliffordp/4f06f95dbff364242cf54a3b5271b182

    Please let me know if this works well for you.

    in reply to: weekly widget #1157397
    Cliff
    Member

    Hi CJ. Thanks for your interest in our plugin suite, particularly PRO‘s Week View.

    Yes. You can see for yourself at our demo site’s Week View: http://wpshindig.com/events/week/

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    in reply to: Random rearrangment of events and times #1157396
    Cliff
    Member

    Hi Jeff.

    How odd! No, we haven’t seen such an issue.

    I’d suggest following our recommended troubleshooting steps:

    Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    Then, please share your System Information (while in Testing for Conflicts mode).

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

Viewing 15 posts - 7,591 through 7,605 (of 10,686 total)